Front Desk Medical Office

applydubaijob.com; Dubai; A distancia; AED 91.000 - 126.000; Jornada completa

Descripción de la vacante

Advanced Medical Management, Inc. is seeking a professional Front Desk Medical Office representative to support a healthcare facility’s reception area.

You will be the first point of contact for patients and help create a welcoming, efficient experience. You’ll manage appointments, maintain records in EHRs, coordinate with providers and insurers, and handle basic administrative tasks while upholding HIPAA and patient confidentiality.

Formación

• Medical office experience required or preferred.
• Familiarity with EHR systems and patient records management.
• Knowledge of HIPAA and healthcare privacy standards.

Responsabilidades

• Welcome and assist patients while presenting a professional first impression.
• Manage check-ins/outs and scheduling through EHR systems.
• Verify patient information and update medical records.
• Collect co-pays, process payments, and support front desk financial tasks.
• Answer calls and respond to patient inquiries promptly.
• Coordinate communication between patients, staff, and insurers.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with filing, faxing, and general office duties.

Conocimientos

Medical Office Experience

EHR Systems

HIPAA Compliance

Appointment Scheduling

Insurance Verification

Educación

High School Diploma

Medical Administrative Assistant Certification

Herramientas

EHR Software

Descripción del empleo

Job Title

Front Desk Medical Office

Company

Advanced Medical Management, Inc.

Location

Remote, United States

Employment Type

Full Time

Salary

$18 – $25 per hour (as estimated in source posting)

Candidate Prerequisites

Medical Office/Healthcare Experience Preferred | EHR Systems & Patient Record Management | HIPAA Compliance | Appointment Scheduling & Insurance Verification

Role Overview

Advanced Medical Management, Inc. (AMM) is seeking a professional and patient-focused Front Desk Medical Office representative to support the smooth operation of a healthcare facility’s reception area. This role serves as the first point of contact for patients and plays an important part in creating a welcoming and efficient healthcare experience.

You’ll manage patient appointments, maintain accurate medical records, coordinate communication with healthcare providers and insurance companies, and support daily administrative operations. This position requires strong communication skills, attention to detail, and the ability to handle confidential patient information professionally.

Key Responsibilities

• Welcome and assist patients while providing a professional and friendly first impression.
• Manage patient check-ins, check-outs, appointment scheduling, cancellations, and rescheduling through electronic health record (EHR) systems.
• Verify patient information, update medical records, and ensure documentation accuracy.
• Collect co-pays, process payments, and support front desk financial procedures.
• Answer phone calls and respond to patient inquiries in a timely and professional manner.
• Coordinate communication between patients, medical staff, and insurance providers.
• Maintain patient confidentiality and comply with HIPAA regulations and healthcare privacy standards.
• Assist with administrative duties including filing, faxing, and office supply management.

Requirements & Qualifications

Education & Experience: High school diploma or equivalent; previous experience in a medical office or healthcare setting preferred; Medical Administrative Assistant certification or similar credential preferred.

Technical Proficiency: Basic proficiency with computer systems and EHR software; familiarity with HIPAA regulations and healthcare compliance standards; experience with medical billing and insurance verification processes is an advantage.

Core Competencies: Strong communication and interpersonal skills; ability to handle sensitive information with discretion and maintain patient confidentiality.