Clinic Coordinator

NMC GROUP SERVICES.; Abu Dhabi; On-site; AED 90,000 - 180,000; Full time

Job summary

NMC GROUP SERVICES is seeking an experienced healthcare administrator in Abu Dhabi to manage appointments, greet visitors, and coordinate daily facility operations. The role involves handling inquiries via phone or email and guiding patients with post-visit instructions.

You will support doctors, nurses, and administrative teams while ensuring compliance with local regulations and privacy standards. A management degree is preferred, with 2+ years in healthcare.

Qualifications

• Healthcare experience of at least 2 years is preferred.
• Bachelor's degree in management is preferred.

Responsibilities

• Appointment management: schedule, confirm, and manage patient appointments to minimize wait times and empty slots.
• Patient communication: greet visitors, answer inquiries by phone or email, and assist with follow-up care instructions.
• Operational support: coordinate daily facility workflows, manage practitioner diaries, and help maintain stock levels or office supplies.
• Team liaison: act as central point of contact between doctors, nurses, and administrative departments.
• Insurance and coding: handle pre-authorizations, referrals, and medical coding in coordination with billing teams.
• Compliance: maintain adherence to local healthcare regulations, patient privacy, and safety standards.
• Team coordination: support doctors and nurses while supervising front-desk or support staff.

Skills

Healthcare experience

Education

Bachelor's degree in management

Job description

Appointment Management: Schedule, confirm, and manage patient appointments to minimize wait times and empty slotsPatient Communication: Greet visitors, answer inquiries via phone or email, and assist with follow-up care instructionsOperational Support: Coordinate daily facility workflows, manage practitioner diaries, and help maintain stock levels or office suppliesTeam Liaison: Act as a central point of contact between doctors, nurses, and administrative departments.Insurance and Coding: Handle pre-authorizations, referrals, and medical coding (like CPT) in coordination with billing teamsCompliance: Maintain adherence to local healthcare regulations, patient privacy, and safety standards.Team Coordination: Support doctors and nurses while supervising front-desk or support staff.

Desired Candidate Profile

• Bachelor's degree in management preferred
• At least 2+ years of experience in healthcare