Remote Luxury Fragrance Consultant

Showcify, Inc.; Al Ain; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health care

Education contribution

Remote and flexible working policies

Employee discounts

Job summary

Chalhoub Group in the UAE is seeking a fragrance specialist to deliver luxurious guest experiences and expert product guidance across premium brands. You will drive sales, advise on fragrance journeys, and maintain store presentation to brand standards.

You will engage with multilingual customers, share storytelling about scents, and contribute to measurable targets while upholding exceptional service and hospitality in a fast paced luxury retail environment.

Qualifications

• Proven expertise in fragrance, with a strong understanding of fragrance families, ingredients, layering, and client consultation
• Strong knowledge of luxury retail standards and premium customer service
• Passion for fragrance, storytelling, and creating personalized scent journeys for clients
• Fluent English communication skills (spoken); additional languages are an advantage

Responsibilities

• Build and maintain guest experience standards in order to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales, while achieving line and sales targets, using make up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

Job description

Chalhoub Group in the UAE is seeking a fragrance specialist to deliver luxurious guest experiences and expert product guidance across premium brands. You will drive sales, advise on fragrance journeys, and maintain store presentation to brand standards.

You will engage with multilingual customers, share storytelling about scents, and contribute to measurable targets while upholding exceptional service and hospitality in a fast paced luxury retail environment.