Fragrance Experience Lead — Remote & Flexible

Chalhoub Group; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health care

Child education contribution

Exclusive employee discounts

Flexible working policies

Remote working options

Job summary

Chalhoub Group in the United Arab Emirates seeks a fragrance specialist to elevate luxury client experiences across stores. You will apply deep fragrance knowledge, deliver personalized scent journeys, and uphold premium service standards that strengthen customer loyalty.

This role offers exposure to a diverse luxury portfolio, collaboration with a premium brand team, and opportunities to grow within a dynamic omnichannel environment.

Qualifications

• Proven fragrance expertise and knowledge of fragrance families.
• Strong customer service standards for luxury retail.
• Ability to consult with clients and tailor scent journeys.

Responsibilities

• Build and maintain guest experience standards to build loyalty.
• Address customer queries about products, prices, and availability.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate daily sales reports and track sell-out at store level.

Skills

Fragrance expertise

Luxury retail standards

Client consultation

Storytelling

Job description

Chalhoub Group in the United Arab Emirates seeks a fragrance specialist to elevate luxury client experiences across stores. You will apply deep fragrance knowledge, deliver personalized scent journeys, and uphold premium service standards that strengthen customer loyalty.

This role offers exposure to a diverse luxury portfolio, collaboration with a premium brand team, and opportunities to grow within a dynamic omnichannel environment.