Luxury Fashion Customer Experience Specialist

Chalhoub Group; Abu Dhabi; Hybrid; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in the UAE seeks a Fashion Consultant to drive sales and deliver luxury guest experiences across our stores. You will contribute to CRM and CX initiatives, ensuring exceptional service and brand alignment.

You will build client relationships, provide product feedback, and support in-store events and campaigns while maintaining visual merchandising standards. English communication is essential in a dynamic retail environment.

Qualifications

• Strong English communication skills.

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional Guest Experience.
• Support CRM, CX and other key customer initiatives in-store.
• Drive omni-channel client relationships and promote the loyalty program (MUSE).
• Ensure adherence to VM guidelines and SOPs, and support in-store events.

Skills

English fluency

Job description

Chalhoub Group in the UAE seeks a Fashion Consultant to drive sales and deliver luxury guest experiences across our stores. You will contribute to CRM and CX initiatives, ensuring exceptional service and brand alignment.

You will build client relationships, provide product feedback, and support in-store events and campaigns while maintaining visual merchandising standards. English communication is essential in a dynamic retail environment.