Remote Arabic Support Specialist - Bilingual Arabic/English

MLW Hire; Abu Dhabi; A distancia; AED 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-from-home stipend

Mental health days

Life insurance coverage

Co-working space allowance

Company-provided laptop and tech

Descripción de la vacante

MLW Hire is seeking an Arabic-speaking Customer Support Specialist to serve Arabic-speaking customers in a fully remote role. You will respond in Arabic and English via phone, chat, or email, and maintain high-quality service.

Ideal candidates will be fluent in Arabic and English, possess strong communication and problem-solving skills, and be comfortable using CRM/support software from a home office with a reliable internet connection.

Formación

• Fluent in Arabic and English (spoken and written).
• Remote work experience preferred.
• Strong communication and problem-solving abilities.
• Experience with CRM and support software.

Responsabilidades

• Respond to customers in Arabic and English via phone, chat, or email.
• Resolve issues accurately and professionally.
• Translate and relay info between customers and internal teams.
• Keep detailed, accurate records of interactions.
• Support a consistently high-quality customer experience.

Conocimientos

Arabic language

English language

Communication skills

Problem-solving

CRM software

Herramientas

CRM software

Descripción del empleo

MLW Hire is seeking an Arabic-speaking Customer Support Specialist to serve Arabic-speaking customers in a fully remote role. You will respond in Arabic and English via phone, chat, or email, and maintain high-quality service.

Ideal candidates will be fluent in Arabic and English, possess strong communication and problem-solving skills, and be comfortable using CRM/support software from a home office with a reliable internet connection.