Bilingual Customer Support (English/Arabic) - Flexible Hours

Avanta Works; Abu Dhabi; On-site; AED 10,000 - 12,000; Full time

Benefits offered by this job

Flexible working hours

Career growth opportunities

Financial assistance for training

Job summary

Avanta Works in Abu Dhabi is seeking a hardworking freelancer to join our support team. You will handle customer inquiries across emails, calls and chats, providing timely responses and practical solutions while documenting interactions.

The ideal candidate is fluent in English and Arabic, has strong problem solving and organizational skills, and basic MS Office knowledge. Willingness to learn on the job and relocate to Abu-Dhabi is welcomed.

Qualifications

• Fluent in English and Arabic.
• Strong problem solving and organizational skills.
• Basic computer knowledge including MS Office.
• Willingness to learn on the job / minimal experience welcome.

Responsibilities

• Respond to customer queries via emails, calls or chats.
• Provide technical advice and suggest solutions.
• Document interactions and monitor customer satisfaction.

Skills

Customer support

Bilingual English/Arabic

Communication skills

Problem solving

Organizational skills

Microsoft Office

Tools

Microsoft Office

Job description

Avanta Works in Abu Dhabi is seeking a hardworking freelancer to join our support team. You will handle customer inquiries across emails, calls and chats, providing timely responses and practical solutions while documenting interactions.

The ideal candidate is fluent in English and Arabic, has strong problem solving and organizational skills, and basic MS Office knowledge. Willingness to learn on the job and relocate to Abu-Dhabi is welcomed.