Remote Arabic Customer Support Specialist - Bilingual

RoleTalent Ltd; Abu Dhabi; Remote; AED 56,000 - 89,000; Full time

Benefits offered by this job

Work-from-home stipend

Mental health days

Life insurance coverage

Co-working space allowance

Company-provided laptop and tech

Job summary

RoleTalent Ltd is seeking an Arabic-speaking Customer Support Specialist for a fully remote role. You will assist Arabic-speaking customers via phone, chat, or email, responding in both Arabic and English and maintaining detailed records to ensure a consistently high-quality experience.

The ideal candidate is fluent in Arabic and English, has customer support experience, and excels in communication and problem-solving while using CRM or support software from a home office with reliable internet

Qualifications

• Fluent in Arabic and English (spoken and written).
• Customer support experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email
• Resolve issues accurately and professionally
• Translate and relay info between customers and internal teams
• Keep detailed, accurate records of interactions
• Support a consistently high-quality customer experience

Skills

Arabic-English fluency

Customer support experience

Communication & problem-solving

Tools

CRM software

Job description

RoleTalent Ltd is seeking an Arabic-speaking Customer Support Specialist for a fully remote role. You will assist Arabic-speaking customers via phone, chat, or email, responding in both Arabic and English and maintaining detailed records to ensure a consistently high-quality experience.

The ideal candidate is fluent in Arabic and English, has customer support experience, and excels in communication and problem-solving while using CRM or support software from a home office with reliable internet