Customer Support (Arabic)

Fable Ltd; Abu Dhabi; Remote; AED 45,000 - 78,000; Full time

Benefits offered by this job

Work-from-home stipend

Mental health days

Life insurance

Co-working space allowance

Company laptop

Job summary

Fable Ltd is seeking an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role. You will respond to inquiries in Arabic and English, resolve issues, and ensure clear communication across channels.

You should be fluent in Arabic and English, have customer support experience if possible, and be comfortable using CRM tools to track interactions. A reliable internet connection is required for success in a remote-first environment.

Qualifications

• Fluent in Arabic and English (spoken and written).
• Experience in customer support is preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email.
• Resolve issues accurately and professionally.
• Translate and relay information between customers and internal teams.
• Keep detailed, accurate records of interactions.
• Support a consistently high-quality customer experience.

Skills

Arabic language

English language

Customer support

Communication skills

Problem solving

Remote work readiness

Tools

CRM software

Job description

We're hiring an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role.

Key Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email
• Resolve issues accurately and professionally
• Translate and relay info between customers and internal teams
• Keep detailed, accurate records of interactions
• Support a consistently high-quality customer experience

Requirements

• Fluent in Arabic and English (spoken and written)
• Customer support experience preferred
• Strong communication and problem-solving skills
• Comfortable with CRM/support software
• Reliable internet for remote work

Benefits

• Work-from-home stipend
• Mental health days
• Life insurance coverage
• Co-working space allowance
• Company-provided laptop and tech