Partner Support Specialist – Bilingual (English/Arabic)

Jobsatdubai; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

Jobsatdubai is seeking a Partner Support Advisor in Dubai. This role involves being the first point of contact for customers, addressing their inquiries through various channels including phone, chat, or email. You must be adept at resolving a variety of customer issues and providing guidance for self-resolving.

The ideal candidate will possess excellent English and Arabic skills, with a strong ability to communicate effectively. Candidates should also have experience in high-energy environments and a passion for exceptional customer service.

Qualifications

• 1+ years of experience in related positions.
• Ability to communicate correctly and clearly with both internal and external customers.
• Excellent documentation skills.

Responsibilities

• Act as the first point of contact for customers by answering queries.
• Provide product and service information and resolve customer issues.
• Build and maintain business relationships with customers.

Skills

Excellent English & Arabic language skills

Excellent customer service skills

Effective problem solving skills

Strong time management skills

Tools

Microsoft Windows

Microsoft Outlook

Internet Explorer

Job description

Jobsatdubai is seeking a Partner Support Advisor in Dubai. This role involves being the first point of contact for customers, addressing their inquiries through various channels including phone, chat, or email. You must be adept at resolving a variety of customer issues and providing guidance for self-resolving.

The ideal candidate will possess excellent English and Arabic skills, with a strong ability to communicate effectively. Candidates should also have experience in high-energy environments and a passion for exceptional customer service.