Remote Arabic Customer Support Specialist (Bilingual)

Fable Ltd; Abu Dhabi; A distancia; AED 45.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-from-home stipend

Mental health days

Life insurance

Co-working space allowance

Company laptop

Descripción de la vacante

Fable Ltd is seeking an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role. You will respond to inquiries in Arabic and English, resolve issues, and ensure clear communication across channels.

You should be fluent in Arabic and English, have customer support experience if possible, and be comfortable using CRM tools to track interactions. A reliable internet connection is required for success in a remote-first environment.

Formación

• Fluent in Arabic and English (spoken and written).
• Experience in customer support is preferred.
• Strong communication and problem-solving abilities.

Responsabilidades

• Respond to customers in Arabic and English via phone, chat, or email.
• Resolve issues accurately and professionally.
• Translate and relay information between customers and internal teams.
• Keep detailed, accurate records of interactions.
• Support a consistently high-quality customer experience.

Conocimientos

Arabic language

English language

Customer support

Communication skills

Problem solving

Remote work readiness

Herramientas

CRM software

Descripción del empleo

Fable Ltd is seeking an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role. You will respond to inquiries in Arabic and English, resolve issues, and ensure clear communication across channels.

You should be fluent in Arabic and English, have customer support experience if possible, and be comfortable using CRM tools to track interactions. A reliable internet connection is required for success in a remote-first environment.