Relationship Manager

MAK Developers; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

MAK Developers in Dubai seeks a proactive Relationship Manager to drive sales and manage client relationships across the premium residential market. The role focuses on identifying investment opportunities, guiding clients through the entire sales journey, from inquiry to handover, and delivering exceptional customer experiences.

The ideal candidate has at least 3 years of real estate sales and relationship management experience, with knowledge of the Dubai property market and a proven track

Qualifications

• 3+ years of real estate sales experience.
• Strong client relationship management skills.
• Experience selling premium residential properties in Dubai.
• Excellent communication, negotiation and closing abilities.

Responsibilities

• Build and maintain relationships with clients, investors and buyers.
• Promote and sell residential properties including premium properties in Dubai.
• Manage the complete sales cycle from inquiry to handover.
• Coordinate with internal teams to ensure smooth transactions.
• Provide after-sales support and nurture referrals.

Education

Bachelor’s degree in Business Administration/Marketing/Real Estate

Tools

CRM software

Microsoft Office

Job description

MAK Developers is seeking a proactive, customer-focused, and results-driven Relationship Manager to join our growing team in Dubai.

The ideal candidate will have at least 3 years of experience in real estate sales and client relationship management, with a strong understanding of Dubai’s property market. Experience selling premium residential properties in Al Meydan, Dubai, will be an advantage.

The successful candidate will be responsible for managing client relationships, identifying property investment opportunities, driving sales, and delivering an exceptional customer experience throughout the entire sales journey, from initial inquiry to property handover.

Key Responsibilities

• Build and maintain strong relationships with clients, investors, and prospective property buyers.
• Promote and sell residential properties, including premium properties in Al Meydan and other prime locations in Dubai.
• Understand client requirements and recommend suitable property and investment opportunities.
• Manage the complete sales cycle, including lead generation, follow-ups, property viewings, negotiations, closing, and handover.
• Conduct property presentations, site visits, client meetings, and investment consultations.
• Maintain an active sales pipeline and consistently follow up with prospective clients to improve conversion rates.
• Develop and maintain a network of potential buyers, investors, and referral partners.
• Coordinate with Sales, CRM, Legal, Finance, and other internal teams to facilitate smooth transactions.
• Address client inquiries and concerns promptly and professionally.
• Maintain accurate client records, lead information, and sales activities in the CRM system.
• Prepare regular sales pipeline updates, performance reports, and client status reports.
• Support property launches, exhibitions, promotional events, and other sales initiatives.
• Provide after-sales support and build long‑term relationships to encourage referrals and repeat business.
• Ensure sales documentation is accurate and completed in accordance with company procedures and applicable regulations.
• Achieve agreed sales targets and KPIs.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.
• Minimum 3 years of relevant experience in real estate sales, relationship management, or property consultancy.
• Experience selling premium residential properties in Al Meydan, Dubai, is an advantage.
• Good understanding of the Dubai real estate market, property investment opportunities, and sales processes.
• Strong communication, interpersonal, negotiation, and closing skills.
• Demonstrated ability to build and maintain client relationships and convert leads into sales.
• Strong customer service, problem‑solving, and organizational skills.
• Ability to manage multiple clients and priorities in a target‑driven environment.
• Proficiency in CRM systems and Microsoft Office.
• Professional communication, a client‑focused approach, and sound commercial awareness.

What We Offer

• Performance‑based incentives and rewards.
• Career development opportunities within a growing real estate development company.
• Professional and collaborative working environment