Relationship Manager

Ladwig Consulting; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Ladwig Consulting specializes in luxury real estate, seeking a Relationship Manager to guide high-net-worth clients through the buying journey, from inquiry to post-sales service.

You will present properties, arrange private viewings, negotiate terms, and coordinate with legal and finance teams, delivering a seamless, premium client experience.

Qualifications

• Bachelor’s degree in Business, Marketing, Real Estate, or related field.
• 1–3 years in luxury real estate or high-end client services.
• Proven track record with high-net-worth clients and closing high-value sales.
• Fluent English; additional languages are a plus.

Responsibilities

• Act as the primary point of contact for VIP clients throughout the sales cycle.
• Build and nurture relationships to drive repeat business and referrals.
• Understand client needs and financial goals to recommend properties.
• Coordinate with sales, marketing and customer service teams for seamless delivery.
• Conduct property presentations, private viewings and site tours.
• Manage end-to-end sales including negotiations and documentation with legal/finance.
• Maintain CRM records of client interactions and transactions.

Skills

Networking

Communication

Interpersonal skills

Presentation skills

Negotiation skills

Client-centric approach

Education

Bachelor's degree in Business, Marketing, Real Estate, or related field

Tools

CRM systems

Job description

Out client is a luxury real estate developer specializing in high-end residential projects, delivering world-class living spaces with exceptional quality and service. The company mission is to create unique lifestyle experiences for our clients, setting new standards of excellence in the real estate industry.

Role Overview:

The Relationship Manager will be responsible for building and maintaining strong, long-term relationships with high-net-worth individuals (HNWI), investors, and VIP clients. This role is focused on guiding clients through the entire buying journey, from initial inquiry to post-sales service, ensuring a seamless, personalized, and exceptional client experience.

Key Responsibilities:

• Act as the primary point of contact for VIP clients, providing personalized support and ensuring a premium experience throughout the sales cycle.
• Build, maintain, and nurture strong relationships with prospective and existing clients to drive repeat business and referrals.
• Understand clients’ investment needs, lifestyle preferences, and financial goals to recommend suitable properties.
• Collaborate with the sales, marketing, and customer service teams to ensure smooth communication and delivery of commitments.
• Conduct property presentations, private viewings, and site tours for potential buyers and investors.
• Manage the end-to-end sales process, including negotiations, documentation, and coordination with legal and finance teams.
• Maintain a deep understanding of project features, competitive market trends, and luxury lifestyle trends.
• Represent the company at exclusive events, exhibitions, and networking opportunities to build relationships and expand the client base.
• Handle client feedback and complaints with professionalism and ensure timely resolution.
• Maintain accurate records of client interactions and transactions in CRM systems.

Requirements

• Bachelor's degree in Business, Marketing, Real Estate, or related field.
• 1-3 years of experience in a similar role within luxury real estate, hospitality, wealth management, or high-end client services.
• Proven track record of dealing with high-net-worth clients and closing high-value sales.
• Strong networking, communication, and interpersonal skills with a client-centric approach.
• Exceptional presentation and negotiation skills.
• Ability to work under pressure and meet targets while maintaining premium service standards.
• Fluency in English; knowledge of Arabic, Russian, Hindi, Chinese, German or other language is a plus.
• Driving license and owning a vehicle is an advantage.

Why Join Us

• Opportunity to work with a prestigious real estate developer delivering iconic luxury projects.
• Be part of a dynamic, high-performing team with exposure to top-tier clients.
• Competitive salary and commission structure, with excellent growth opportunities.