Registration Coordinator - Billing & Invoicing

Tanqeeb; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Tanqeeb is seeking a Registration Coordinator in Dubai to manage the end-to-end registration process, billing, and invoicing for our programmes. You will be the primary contact for participants and ensure accurate data in our ERP system.

Ideal candidates have a background in customer service and finance, with strong communication in English and proficiency in MS Office.

Qualifications

• Bachelor's degree in Business Administration, Finance or Accounting preferred.
• 2-4 years in customer service or admin roles.
• ERP systems experience and data entry proficiency.
• Strong analytical skills and attention to detail.

Responsibilities

• Serve as main contact for all registered participants.

Skills

Customer service

Data entry

Attention to detail

English communication

Time management

Analytical skills

Finance knowledge

Education

Bachelor's degree (Business/Finance/Accounting)

Tools

ERP systems

MS Office

Financial software

Job description

PLEASE DO NOT APPLY TO THIS JOB IF YOU'RE NOT AVAILABLE TO JOIN IMMEDIATELY

Work Location:

Dubai Media City, Dubai - UAE

Interview:

In-Person in Dubai Media City (Near Dubai Internet City Metro Station)

Position / Department:

Registration Coordinator - Billing & Invoicing at the Registrations Department

Job Description:

You will play a crucial role in managing the registration process including billing and invoicing procedures for our programmes. You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion. We are looking for a detail-oriented individual with a strong background in customer service and preferably finance or accounting.

Key Responsibilities:

• Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally.
• Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information.
• Update and maintain the ERP system with accurate participant data and financial information.
• Generate invoices and process payments accurately and in a timely manner.
• Monitor and track participant payments and outstanding balances.
• Collaborate with internal teams to resolve any registration or billing discrepancies.
• Prepare regular reports on registration and financial status for management review.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred.
• Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction.
• Previous experience with ERP systems and proficiency in data entry and management.
• Strong analytical skills and attention to detail, with the ability to reconcile accounts and resolve discrepancies effectively.
• Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely.
• Ability to prioritize tasks and manage time efficiently in a deadline-driven environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or databases is a plus.