Regional Sales & Service Manager

Krones AG; Dubai; On-site; AED 420,000 - 640,000; Full time

Job summary

Krones Middle East Africa in Dubai seeks a Regional Sales & Service Manager to lead the MEA region, driving growth, customer satisfaction and operational excellence. The role bears full entrepreneurial responsibility for revenue and market development while guiding a diverse team across sales and service.

The ideal candidate has 5–8 years of international management, a mechanical/industrial engineering degree, and fluency in Arabic and English, with 31–60% travel.

Qualifications

• Minimum 5–8 years of international management.
• Bachelor's degree in Mechanical or Industrial Engineering.
• Travel required: 31–60%.
• Experience in sales, business development, financial management, market analysis, and strategic planning.
• Strong knowledge of business management and controlling.
• Experience in international corporate and matrix organizations.
• Experience in the injection molding industry is an advantage.
• Fluent in Arabic and English.

Responsibilities

• Ensure a high-performing Sales & Service organization.
• Achieve revenue, profit, and growth targets with full P&L responsibility.
• Develop NETSTAL market position in the MEA region.
• Lead and mentor team leaders to build strong leadership.
• Implement the NET Group strategy within the market.
• Ensure compliance, quality, and financial stability. Responsible for Sales & Service from business, organizational and leadership perspectives.
• Communicate business objectives clearly across the team and collaborate with other units to support organizational success.
• Develop and implement the business strategy for the market in accordance with NET and KRONES guidelines.

Skills

Sales leadership

Business development

Strategic planning

Market analysis

Financial management

Team leadership

Negotiation

Cross-cultural communication

Education

Bachelor's degree in Mechanical/Industrial Engineering

Job description

“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the‑art technology to our customers worldwide.

As the regional headquaters for the Middle East and Africa region, our team at Krones Middle East Africa (based in Dubai, UAE) plays a crucial role in managing operations and supporting our various centres throughout the region. With a strong and diverse team of over 50 employees we are driving regional excellence and collaboration. This way we ensure the highest level of productivity and quality on a permanent basis.

The Regional Sales & Service Manager bears full entrepreneurial responsibility for the NETSTAL MEA region. The objective of this role is the sustainable and profitable development of the business while ensuring growth, market position, customer satisfaction, and operational excellence in Sales & Service.

• Ensuring a high-performing Sales & Service organization.
• Achievement of revenue, profit, and growth targets with full Profit & Loss responsibility.
• Further development of NETSTAL market position in the MEA region.
• Lead and mentor team leaders to build strong leadership.
• Implementation of the NET Group strategy within the market.
• Ensuring compliance, quality, and financial stability. Overall responsibility for Sales & Service from a business, organizational and leadership perspective.
• Communicate business objectives clearly across the team, and collaborate with other units to support overall organizational success.
• Development and implementation of the business strategy for the market in accordance with NET and KRONES guidelines.
• Building and further developing a performance-oriented leadership culture.
• Management of strategic customer relationships and representation of the company in the market.
• Ensuring efficient processes, clear accountability and effective reporting.
• Initiation and management of change and optimization projects.

Your Profile You contribute

• Minimum of 5 - 8 years of International Management.
• Completed bachelor's degree in Mechanical Engineering or Industrial Engineering.
• 31% - 60% Travel required.
• Experience in sales and business development, financial maagement, market analysis, and strategic planning.
• Strong knowledge of business management and controlling.
• Experinece in international corporate and matrix organizations.
• Experience in the injection molding industry is an advantage.
• Langauge Skills – Fluent in Arabic and English.
• Operational leadership, influencing and negotiating, collaboration, decision making, communication, resilience and adaptability.
• Strategic Thinking & Business Acumen.
• Has continuous improvement mindset.