Regional Head of Securities Services & Client Partnerships

Metric; Dubai; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Metric, an established international financial services organisation, seeks a senior commercial leader to head its Securities Services client management function across the Middle East and North Africa. The role offers high-profile accountability for strategic relationships, revenue growth and P&L performance across GCC and Egypt, with expansion into selected Asian markets.

You will lead a senior client-facing team, shape client relationship strategy, and work with Sales, Product and Operations

Qualifications

• 15+ years of senior experience within financial services, ideally across Securities Services, custody, clearing, asset servicing or related institutional banking businesses.
• A proven track record of managing senior institutional client relationships and delivering measurable revenue growth, client retention and wallet penetration.
• Demonstrable experience of P&L ownership, commercial strategy and managing a complex client portfolio.
• Strong understanding of Securities Services products, including global custody, direct custody and clearing, fund administration, middle-office outsourcing and securities finance.
• Experience leading senior client-facing teams across relationship management, service delivery, RFPs or client transitions.
• The ability to influence senior stakeholders across Sales, Product, Operations, Legal and Compliance.
• Strong commercial judgement, negotiation skills and executive-level communication.
• Regional experience across the GCC and/or wider Middle East markets would be advantageous, alongside exposure to international institutional clients.

Responsibilities

• Commercial Leadership: Take ownership of the existing client portfolio's financial performance, driving revenue growth, profitability, client retention and increased wallet share.
• Strategic Client Relationships: Build and deepen relationships with senior institutional clients, acting as a trusted partner and escalation point for key accounts.
• Business Development: Identify cross-selling opportunities across the wider Securities Services offering, developing strategic account plans and senior client engagement programmes.
• Team Leadership: Lead and develop a high-performing client management function, including service directors, RFP management and client transitions.
• Product Expertise: Work closely with Sales, Product and Operations to deliver integrated solutions across custody, clearing, fund administration, middle-office outsourcing, performance measurement and securities finance.
• Service Excellence: Ensure high standards of client service, implementation delivery and operational execution, resolving complex client matters and protecting long-term relationships.
• Regional Expansion: Support the development of the Securities Services business across the GCC and Egypt, contributing to the commercial expansion into selected Asian markets.
• Commercial Negotiations: Oversee client commercial discussions and contractual negotiations, balancing client requirements, profitability, risk and governance.
• Business Strategy: Provide market intelligence and client insight to support product development, competitive positioning and the wider strategic direction of the business.

Job description

An established international financial services organisation is seeking a senior commercial leader to head its Securities Services client management function across the Middle East and North Africa.

This is a high-profile leadership opportunity for an experienced securities services professional to strengthen strategic institutional relationships, drive revenue growth and maximise the commercial potential of an established client portfolio.

The successful individual will have responsibility for client relationship strategy, revenue growth, retention and P&L performance across the GCC and Egypt, while supporting the organisation's expansion into selected Asian markets.

Key Responsibilities

• Commercial Leadership: Take ownership of the existing client portfolio's financial performance, driving revenue growth, profitability, client retention and increased wallet share.
• Strategic Client Relationships: Build and deepen relationships with senior institutional clients, acting as a trusted partner and escalation point for key accounts.
• Business Development: Identify cross-selling opportunities across the wider Securities Services offering, developing strategic account plans and senior client engagement programmes.
• Team Leadership: Lead and develop a high-performing client management function, including service directors, RFP management and client transitions.
• Product Expertise: Work closely with Sales, Product and Operations to deliver integrated solutions across custody, clearing, fund administration, middle-office outsourcing, performance measurement and securities finance.
• Service Excellence: Ensure high standards of client service, implementation delivery and operational execution, resolving complex client matters and protecting long-term relationships.
• Regional Expansion: Support the development of the Securities Services business across the GCC and Egypt, contributing to the commercial expansion into selected Asian markets.
• Commercial Negotiations: Oversee client commercial discussions and contractual negotiations, balancing client requirements, profitability, risk and governance.
• Business Strategy: Provide market intelligence and client insight to support product development, competitive positioning and the wider strategic direction of the business.

Candidate Requirements

• 15+ years of senior experience within financial services, ideally across Securities Services, custody, clearing, asset servicing or related institutional banking businesses.
• A proven track record of managing senior institutional client relationships and delivering measurable revenue growth, client retention and wallet penetration.
• Demonstrable experience of P&L ownership, commercial strategy and managing a complex client portfolio.
• Strong understanding of Securities Services products, including global custody, direct custody and clearing, fund administration, middle-office outsourcing and securities finance.
• Experience leading senior client-facing teams across relationship management, service delivery, RFPs or client transitions.
• The ability to influence senior stakeholders across Sales, Product, Operations, Legal and Compliance.
• Strong commercial judgement, negotiation skills and executive-level communication.
• Regional experience across the GCC and/or wider Middle East markets would be advantageous, alongside exposure to international institutional clients.

The Ideal Candidate

An established securities services leader who combines deep product knowledge with strong commercial instincts, executive-level client credibility and the ability to lead a regional franchise. The individual will be comfortable owning financial outcomes, developing senior client relationships and driving growth across a complex, multi-market institutional business.