Receptionist (UAE National)

Asteco Unified Real Estate Management Services - L.L.C - S.P.C; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Asteco Unified Real Estate Management Services - L.L.C - S.P.C in Abu Dhabi is seeking a Receptionist to support property operations and internal liaison. The role requires greeting visitors, handling inquiries, and coordinating with the leasing and PM teams to ensure smooth site operations.

The ideal candidate will have strong English communication, a professional demeanor, and the ability to work independently in a multicultural environment.

Qualifications

• Education requirements include high school diploma or bachelor's degree.
• Strong written and spoken English and clear communication skills are required.
• Experience in customer service and administrative support is preferred.

Responsibilities

• Verify office supply requests with supporting documents before submission.
• Attend to walk-in customers and respond to requests and inquiries promptly.
• Handle complaints and coordinate with relevant officers; provide feedback to supervisors on customer needs.
• Raise PRs in ERP for office requirements and manage pantry stock.
• Answer calls, take messages and ensure timely callbacks.
• Maintain reception area, manage keys and support smooth site operations.

Skills

Written and spoken English

Customer service

Team player

Independent worker

Effective communication

Education

High School Diploma

Bachelor's degree

Tools

Office Equipment

Job description

Job Title

Receptionist

Location

Abu Dhabi

Job Purpose

The Receptionist reports directly to the Property Supervisor and works closely with the team to achieve property management and company goals The role involves maintaining cordial relationships with PM officers and the leasing team for efficient internal liaison and smooth site operations

Key Accountabilities

• Revenue Costs Verify office supply requests with supporting documents before submission
• Customer Attend to walk-in customers requests and inquiries promptly Handle complaints and coordinate with relevant officers Implement corrective actions based on customer satisfaction surveys Provide feedback to supervisors on customer needs and escape policy procedure changes when required Maintain positive client relationships and ensure the reception area is well-kept
• Internal Business Processes Maintain control of viewing keys and report missing keys immediately Answer calls take messages and ensure timely callbacks Raise PRs in ERP for office requirements Review pantry items daily and manage stock
• Learning Growth Attend all assigned training courses Foster a positive work environment with colleagues
• Health Safety Report issues or concerns to the Property Supervisor Comply with Khidmah s Quality Policy HSE policy AD ESHMS regulations and other applicable UAE laws Avoid improper conduct that could endanger health and safety Participate in safety and health training sessions
• Financial Receiving service charges via credit card and cheques
• People Handle walk-in customers and customer calls

EducationHigh School Diploma or Bachelor's degreeExperience & SkillsAbility to work independently with minimal supervision.Flexible and adaptable to changing business needs.Self-motivated and a team player.Effective in complex and demanding environments.Excellent written and spoken English; clear communication skills.Ability to work in a multicultural environment.

Seniority LevelEntry levelIndustryReal EstateEmployment TypeFull-timeJob FunctionsAdministrativeSkillsEnglishOffice EquipmentCustomer SatisfactionTrainingOperationsBusinessSpoken EnglishFaxFinanceCustomer Relationship M