Receptionist/Customer Service (Arabic Speaking)

Modern Vet; Dubai Emirate; On-site; AED 78,000 - 112,000; Full time

Job summary

Modern Vet in Dubai seeks an attentive front desk professional to greet clients and assist pet owners, ensuring a positive first impression.

You will manage appointments, handle phone inquiries, coordinate with veterinarians, and maintain accurate client and pet records in a busy clinic environment.

Qualifications

• Fluent in Arabic and English.
• Prior experience working in a veterinary clinic (Advantage).
• UAE driving license (preferable).
• Strong communication and customer service skills.
• Ability to manage appointments, client queries, and front desk operations.
• Basic knowledge of veterinary clinic workflow is an advantage.
• Well organized, calm, and patient in a busy environment.

Responsibilities

• Greet and assist pet owners in a professional and caring manner.
• Manage appointment scheduling and follow ups.
• Handle phone calls, messages, and clinic inquiries.
• Coordinate with veterinarians and support staff.
• Maintain accurate client and pet records.

Skills

Bilingual: Arabic & English

Front desk operations

Appointment management

Customer service

Organized under pressure

Job description

Requirements

• Fluent in Arabic and English
• Prior experience working in a veterinary clinic (Advantage)
• UAE driving license (preferable)
• Strong communication and customer service skills
• Ability to manage appointments, client queries, and front desk operations
• Basic knowledge of veterinary clinic workflow is an advantage
• Well organized, calm, and patient in a busy environment

Key Responsibilities

• Greet and assist pet owners in a professional and caring manner
• Manage appointment scheduling and follow upsHandle phone calls, messages, and clinic inquiries
• Coordinate with veterinarians and support staff
• Maintain accurate client and pet records