Receptionist/Customer Service (Arabic Speaking)

MODERN VET; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

MODERN VET in Dubai is seeking a proactive front desk receptionist to welcome clients and manage day-to-day front desk operations in a busy veterinary clinic.

The ideal candidate is fluent in Arabic and English, has strong customer service skills, and can handle appointments, phone inquiries, and client records while staying organized and calm under pressure in a fast-paced environment.

Experience in a veterinary setting is an advantage, and UAE driving license is preferable.

Qualifications

• Bilingual in Arabic and English required.
• Experience in a veterinary clinic is an advantage.
• Strong customer service and communication skills required.
• Ability to manage appointments and front desk operations.
• Familiarity with client record maintenance is beneficial.

Responsibilities

• Greet and assist pet owners in a professional and caring manner.
• Manage appointment scheduling and follow ups.
• Handle phone calls, messages, and clinic inquiries.
• Coordinate with veterinarians and support staff.
• Maintain accurate client and pet records.

Skills

Arabic & English

Veterinary clinic experience

Customer service

Appointment scheduling

Front desk operations

Client records management

Calm under pressure

UAE driving license

Job description

Requirements:

• Fluent in Arabic and English


• Prior experience working in a veterinary clinic (Advantage)


• UAE driving license (preferable)


• Strong communication and customer service skills


• Ability to manage appointments, client queries, and front desk operations


• Basic knowledge of veterinary clinic workflow is an advantage


• Well organized, calm, and patient in a busy environment

Key Responsibilities:

• Greet and assist pet owners in a professional and caring manner


• Manage appointment scheduling and follow ups


• Handle phone calls, messages, and clinic inquiries


• Coordinate with veterinarians and support staff


• Maintain accurate client and pet records