Front Desk Receptionist

Vetpulse Veterinary Center; Sharjah; On-site; AED 45,000 - 67,000; Full time

Job summary

Vetpulse Veterinary Center is seeking a friendly Receptionist/Front Desk Officer in Sharjah to greet clients, manage bookings, handle inquiries via calls and WhatsApp, and support billing and daily admin for the clinic and pet shop.

Ideal candidates will have excellent communication in English (Arabic a plus), familiarity with POS systems, and prior front-desk experience in a clinic or hospitality setting. Must reside in or near Sharjah/Muwaileh.

Qualifications

• Excellent communication skills (English required; Arabic a plus)
• Comfortable with computers / POS systems and multitasking
• Friendly, patient, customer-service oriented
• Prior clinic, hospitality, or retail front-desk experience preferred (vet/pet experience a bonus but not required)
• Must be based in or near Sharjah/Muwaileh

Responsibilities

• Greet clients and serve as the first point of contact at the front desk
• Book appointments and manage schedule for vets and pet shop
• Answer calls and WhatsApp inquiries, ensuring timely responses
• Handle billing and basic invoicing, and process payments
• Support the team with day-to-day admin tasks and clinic operations

Job description

We're Hiring – Receptionist / Front Desk Officer

We are looking for a friendly, organized Receptionist to join our team. You'll be the first point of contact for pet owners — greeting clients, booking appointments, answering calls/WhatsApp inquiries, handling billing, and supporting our vets and pet shop with day-to-day admin.

What we're looking for:

• Excellent communication skills (English required, Arabic a plus)
• Comfortable with computers/POS systems and multitasking
• Friendly, patient, customer-service oriented
• Prior clinic, hospitality, or retail front-desk experience preferred (vet/pet experience a bonus but not required)
• Must be based in or near Sharjah/Muwaileh

We offer: Competitive salary, a great team environment, and the chance to work somewhere pets and their owners genuinely love.

Location: Sharjah

Skills

• Strong communication skills (English fluent; Arabic is a strong plus for dealing with local clients)
• Basic computer literacy (MS Office, clinic/POS booking systems)
• Phone and WhatsApp etiquette — comfortable handling high call volumes
• Multitasking and organization (managing appointments, walk-ins, and billing simultaneously)
• Customer service mindset — calm and friendly under pressure, especially with anxious pet owners
• Cash handling / basic billing and invoicing skills
• Comfortable around animals (dogs, cats, and other pets in a clinic setting)
• Team player, punctual, well-presented

Optional but a plus:

• Prior experience in a veterinary, medical, or hospitality front-desk role
• Familiarity with clinic management software or general scheduling tools