Receptionist

Zahr Freighters; Dubai; On-site; AED 40,000 - 67,000; Full time

Job summary

Zahr Freighters in Dubai is seeking a friendly Receptionist to join its team. The role centers on creating a positive first impression, managing front desk tasks, and supporting daily office operations.

You will greet clients and visitors, handle calls, coordinate meetings, and assist with basic clerical duties. The ideal candidate has 1–3 years of related experience and strong English communication, with a professional appearance and detail-oriented mindset.

Qualifications

• High school diploma or Bachelor’s degree in Business Administration or related field.
• 1–3 years of receptionist/front desk experience.
• Excellent verbal and written communication in English.
• Proficient in Microsoft Word, Excel, Outlook and other office applications.
• Strong customer service and interpersonal skills.
• Professional appearance and courteous manner.
• Excellent organizational and multitasking abilities.
• Ability to stay calm and professional in a busy office.

Responsibilities

• Greet and assist clients, visitors, drivers, and partners professionally.
• Answer, screen, and direct incoming calls to the appropriate departments.
• Maintain a clean, organized, presentable reception area.
• Receive, sort, and distribute mail, packages, and documents.
• Keep visitor registers and issue passes per procedures.
• Schedule meetings and room bookings as needed.
• Respond to general inquiries with accurate information.
• Assist with scanning, copying, printing, filing, and basic data entry.
• Coordinate with logistics teams on deliveries and document collection.
• Monitor office supplies and notify administration when replenishment is required.
• Handle customer and company information confidentially.
• Perform additional duties as assigned by management.

Skills

Front desk management

Customer service

Telephone etiquette

Verbal communication

Written communication

Office administration

Time management

Multitasking

Confidentiality

Teamwork

Education

Bachelor’s degree in Business Administration / Office Management

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Zahr Freighters is seeking a friendly, professional, and well-organized Receptionist to join its team in Dubai. This role is ideal for an individual with excellent communication and customer service skills who can manage front desk activities while creating a positive first impression for clients, visitors, and business partners. The successful candidate will also provide administrative support to ensure smooth daily office operations.

Key Responsibilities:

• Welcome clients, visitors, drivers, and business partners in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls to the appropriate departments.
• Manage the reception area and ensure it remains clean, organized, and presentable.
• Receive, sort, and distribute incoming mail, courier packages, and business documents.
• Maintain visitor registers and issue visitor passes according to company procedures.
• Schedule appointments, meetings, and meeting room bookings when required.
• Respond to general inquiries and provide accurate information to visitors and callers.
• Assist with scanning, photocopying, printing, filing, and basic data entry.
• Coordinate with logistics and administrative teams regarding visitors, deliveries, and document collection.
• Maintain office supplies and inform the administration team when replenishment is required.
• Handle customer and company information professionally and confidentially.
• Perform additional administrative duties assigned by management.

Requirements:

• High school diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
• 1-3 years of experience as a Receptionist, Front Desk Executive, or Office Assistant.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Word, Excel, Outlook, and other office applications.
• Strong customer service and interpersonal skills.
• Professional appearance, positive attitude, and courteous manner.
• Excellent organizational and multitasking abilities.
• Ability to remain calm and professional in a busy office environment.

Skills & Competencies:

• Front desk and reception management
• Customer service and telephone etiquette
• Strong verbal and written communication
• Office administration and document handling
• Time management and multitasking
• Professionalism and confidentiality
• Organizational and interpersonal skills
• Teamwork and problem-solving

Why Join Zahr Freighters?

At Zahr Freighters, the reception team plays an important role in creating a professional experience for customers, visitors, and business partners. This Receptionist position in Dubai offers an excellent opportunity to develop your administrative and customer service skills, gain valuable experience in the freight industry, and build a rewarding career with a growing organization.