Receptionist

Black Pearl Consult; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Black Pearl Consult in Dubai invites a presentable receptionist to be the first contact for customers at a luxurious furniture showroom. You will represent the office and handle calls, scheduling, and client intake with professionalism.

The role requires 2+ years in reception, a degree/diploma in hospitality or related field, fluent English (Russian as an alternative), excellent communication, and strong MS Office skills.

Qualifications

• Bachelor's Degree/ Diploma in Hospitality, Business Administration, Tourism or related field.
• 2+ years of receptionist experience.
• Fluent English communication.
• Excellent phone and in-person communication skills.
• Strong organization, time management and multitasking abilities.
• Understanding of retail workflow.
• Native English or Russian speaker.
• Proficient in MS Office (Word, Excel, Outlook).

Responsibilities

• Schedule meetings and confirm upcoming appointments.
• Check daily appointment schedule.
• Register new customers per office protocol.
• Assist customers with forms and documentation.
• Verify and update customer information.
• Enter customer data into the system.
• Answer and manage incoming calls.
• Manage office inventory and supplies.
• Perform general office duties including filing, scanning, and creation of documents.

Skills

Communication

Phone handling

Multitasking

Time management

Organization

Customer service

Fluent English

Russian speaker

Education

Bachelor's or Diploma in Hospitality / Business Admin / Tourism or related

Tools

MS Office (Word, Excel, Outlook)

Job description

A luxurious furniture showroom in Dubai is looking to hire a presentable Receptionist who is fluent in this role you will be the first contact for all incoming customers and will act as the representative of the office.

Other responsibilities will include but not limited to:

• Schedule meetings
  
• Confirm upcoming appointments and recalls according to office protocol
  
• Check daily appointment schedule
  
• Register new customers according to established office protocols
  
• Assist customers to complete all necessary forms and documentation
  
• Verify and update customer information
  
• Enter all relevant customer information into data system
  
• Answer and manage incoming calls
  
• Managing office inventory and supplies.
  
• Office duties including document filing scanning and creation
  

Requirements

To be considered for the role the following criteria should be met:

• Bachelors Degree/ Diploma in Hospitality Business Administration Tourism or any related field.
  
• Proven experience working as a receptionist for at least 2 years
  
• Fluent in communication in English
  
• Excellent phone and in-person communication skills.
  
• Organization time management and multitasking abilities.
  
• An understanding of retail workflow.
  
• Must be a native English or Russian speaker
  
• Skilled in using the latest MS Office such as MS Word Excel and Outlook