Receptionist-Dubai

MENA Alliances; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

MENA Alliances seeks a highly organized Receptionist to join its Office Services team in Dubai. You will be the first point of contact for clients and visitors, ensuring a warm atmosphere and efficient day-to-day operations.

Responsibilities include front desk coordination, client service, admin support, IT assistance, and meeting room management, with emphasis on reliability, punctuality, and proactive problem solving.

Qualifications

• High School Diploma or equivalent; Associate's or Bachelor's in Business Administration, Office Management, or related field preferred.
• Minimum 3 years' experience in a corporate Reception position; financial/services sector experience a plus.
• Strong communication, organizational, multitasking, and problem-solving abilities.

Responsibilities

• Greet clients and visitors, manage reception area and calls, and assist with inquiries.
• Coordinate appointments, calendars, and meeting room bookings; liaise with staff.
• Provide administrative support including invoices, travel issues, and office supplies.

Skills

Front Desk Coordination

Client Service

Administrative Support

IT Troubleshooting

Communication Skills

Multitasking

Reliability & Punctuality

Team Collaboration

Education

High School Diploma

Associate's Degree (preferred)

Bachelor's Degree (preferred)

Tools

MS Office

Video Conferencing

AV Setup

iProcurement

Job description

Dubai, United Arab Emirates | Posted on 09/19/2024

Our Client is seeking a highly organized and professional Receptionist to join their Office Services department in Dubai. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient day-to-day office operations. Key Responsibilities:

• Front Desk Coordination: Greet clients and visitors professionally, manage reception area, handle incoming calls and inquiries, and collaborate with the reception team for task transition.

• Client Service: Address inquiries, assist with appointments and meetings, and act as a liaison between clients and staff members.

• Administrative Support: Schedule appointments, manage calendars, prepare communications, coordinate business card requests, manage AMEX Corporate Credit Cards, process invoices, handle travel issues, and liaise with the Facilities team.

• Problem Solving and Creativity: Display proactive thinking and problem-solving skills for unexpected situations.

• Reliability and Punctuality: Maintain a reliable work schedule and demonstrate punctuality.

• IT Support: Issue guest Wi-Fi access, troubleshoot basic IT issues, assist with ZOOM and AV setups, and elevate IT issues as needed.

• Office Access: Monitor office access, manage access cards, ensure security protocols, and handle parking card distribution.

• Meeting Room Booking: Manage meeting room bookings, coordinate catering, and ensure room setups.

• Courier Management: Handle courier accounts, manage mail/deliveries, and coordinate business shipments.

Requirements

• Educational Background: High School Diploma or equivalent; Associate's or Bachelor's Degree in Business Administration, Office Management, or a related field is preferred.
  

Experience: Minimum 3 years' experience in a corporate Reception position; experience in financial services, management consultancy, or professional services is a plus.

Soft Skills: Attention to detail, Flexible, Goal-oriented, Excellent communication skills, Strong organizational abilities, Multitasking, Professional demeanor, Friendly demeanor, Strong interpersonal skills, Team collaboration, Ability to work independently, Problem-solving skills, Proactive thinking, Reliable, Punctual, Dependable.

Technical Skills: Proficiency in Word, PowerPoint, Excel, and Outlook; knowledge of video conferencing and smart office solutions; experience with iProcurement or similar payment platforms; basic IT troubleshooting; audio-visual conference room setup; guest Wi-Fi management.