We are seeking highly presentable customer-focused Receptionists to join our team immediately. The Receptionists will be the first point of contact for members and guests and play a critical role in delivering a premium front-of-house experience. This role requires excellent interpersonal skills a positive attitude and the ability to manage multiple tasks in a fast-paced environment while maintaining a polished and welcoming presence.
Key Responsibilities
Front Desk & Guest Experience
- Serve as the first point of contact welcoming members and guests with a warm professional and energetic demeanor aligned with the brand.
- Create a consistently exceptional guest experience from arrival to departure.
Operations & Administration
- Manage front desk operations including bookings check-ins and general inquiries.
- Handle multi-line phone calls emails and in-person requests efficiently and courteously.
- Coordinate with internal teams to ensure smooth daily operations.
Member Support
- Assist members with inquiries schedules and general support needs.
- Address concerns promptly and elevate issues appropriately when required.
Environment & Presentation
- Maintain a pristine organized and visually appealing reception and common area.
- Uphold brand standards in personal grooming conduct and workspace presentation.
Additional Duties
- Perform other administrative or operational tasks as assigned by management to support business needs.
Requirements
- British nationality (mandatory)
- Proven experience in a receptionist front-of-house hospitality or customer service role
- Excellent verbal and written communication skills in English
- Highly presentable with a professional appearance
- Strong interpersonal skills and a customer-first mindset
- Ability to multitask and remain composed under pressure
- Available to join immediately
Benefits
As per the UAE Labour Law