Receptionist

Dr.ortho; Abu Dhabi Emirate; On-site; AED 39,060 - 72,540; Full time

Job summary

Dr.ortho is seeking a professional receptionist who speaks Arabic to join our Abu Dhabi team. The role involves greeting clients, managing appointments, handling inquiries, and ensuring a smooth, professional front desk experience.

The successful candidate will be focused on delivering excellent customer service, handling payments, and coordinating with other departments to support daily operations. Prior front desk experience is preferred.

Qualifications

• Fluent in Arabic; professional English is a plus.
• Strong communication and customer service abilities.
• Experience with front desk reception and handling calls.

Responsibilities

• Welcome clients in a professional and friendly manner.
• Answer phone calls, messages, and direct inquiries appropriately.
• Schedule and manage customer appointments.
• Provide initial customer support and assist with inquiries.
• Receive customer payments (cash/card) and issue invoices and receipts.
• Coordinate with other departments to ensure smooth daily operations.
• Perform general administrative tasks as assigned by the supervisor.

Skills

Arabic language

Communication skills

Customer service

Reception duties

Phone handling

Job description

We are looking for a professional Female Arabic-speaking Receptionist with excellent communication and customer service skills to join our team. The successful candidate will be responsible for welcoming clients, managing appointments, and ensuring a professional front desk experience.

Key Responsibilities

• Welcome clients in a professional and friendly manner.
• Answer phone calls, messages, and direct inquiries appropriately.
• Schedule and manage customer appointments.
• Provide initial customer support and assist with inquiries.
• Receive customer payments (cash/card) and issue invoices and receipts.
• Coordinate with other departments to ensure smooth daily operations.
• Perform general administrative tasks as assigned by the supervisor.