Receptionist

Emirates National School (ENS); Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

Emirates National School (ENS) is seeking a professional Receptionist to support campus operations. The role involves greeting visitors, answering and routing calls, and providing essential clerical support to the school system.

The successful candidate will relay messages accurately, manage conference calls, and maintain the school directory to assist staff and visitors efficiently. Excellent communication, a friendly demeanor, and reliability are required to ensure smooth daily operations at

Qualifications

• Moderate to advanced secretarial clerical support.
• Strong communication and interpersonal skills.
• Able to handle multi-line telephones and visitor directions.

Responsibilities

• Screens and directs telephone calls, complaints and visitors to the appropriate department.
• Acts as a good communicator and relates to others in a pleasant outgoing manner.
• Receives and relays incoming and outgoing telephone calls for the School system, including scheduling multi-party conference calls.
• Greets office visitors and clients and provides information or directs to appropriate personnel.
• Answers telephone promptly within 4 rings and records messages with caller name, organization, date, time and return number.

Job description

Key Responsibilities

The duties and responsibilities of the Receptionist as assigned by the Campus Director may include but are not limited to the following Screens and directs telephone calls complaints and visitors to the appropriate department Acts as a good communicator and relates to others in a pleasant outgoing manner Provides moderate to advanced secretarial clerical support Receives and relays incoming and outgoing telephone calls for the School system to include scheduling and implementation of multi-party conference calls Provides director information to inquiries and transfer calls as appropriate Collects verifies and enters School directory information into a computer database Greets office visitors and clients Determining the nature of their business and provides appropriate information or directs visitor to other personnel Immediately refers more difficult issues to appropriate staff Maintains a resource directory used to inform or direct consumers or clients Answers telephone promptly within 4 rings and identifies the department according to established guidelines Delivers accurate and legible telephone messages to appropriate personnel Ensures messages have caller s name organization date time of call and return telephone number