Project Support Coordinator

ACTION International Services LLC; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

ACTION International Services LLC seeks a skilled RM System Coordinator to manage Action's Rental Management (RM) system, ensuring accurate data, proper resource allocation, and timely reporting. You will support project execution across departments and maintain documentation in alignment with company standards.

The role requires knowledge of fleet management or ERP systems, strong IT and Excel skills, and the ability to collaborate with diverse stakeholders while delivering reliable dashboards

Qualifications

• 4+ years of related experience in a similar industry and role.
• Knowledge of Fleet Management or ERP systems.
• Strong IT skills.

Responsibilities

• Provide daily RM system management and allocate equipment and materials to projects.
• Maintain accurate RM system databases for equipment, materials, resources, and docs.
• Operate ERP entries, dashboards and reporting tools to support decision-making.
• Process information and documentation for relevant departments with clear instructions and timelines.
• Coordinate with all departments to optimize resource utilization and achieve divisional objectives.
• Establish RM system documentation for projects including contracts and costing.
• Deliver weekly/monthly reports such as Project Profitability Reports and Invoice Summaries.
• Collaborate with cross-functional teams to resolve project risks and maintain stakeholder relations.
• Conduct training sessions and support team members; participate in development plans.
• Adhere to QHSE policies and company procedures.

Skills

Fleet Management knowledge

ERP systems knowledge

IT skills

Analytical thinking

Organizational skills

Problem solving

Team collaboration

Microsoft Office

Tools

Microsoft Office

Job description

General Description

This role is responsible for the front-end management of Action's Rental Management (RM) System. The postholder ensures that all system-related procedures for sales activity and project execution are carried out accurately, providing visibility and alignment across all stakeholders. The role supports operational efficiency by ensuring proper resource allocation, accurate data maintenance, and timely generation of system documents and reports.

Key Responsibilities

• Provide daily management of the RM system, ensuring proper planning and allocation of equipment and materials to all projects.
• Maintain accurate databases for equipment, materials, resources, and documentation within the RM system in accordance with company standards.
• Operate ERP entries, internal requests, dashboards, and intelligent reporting tools to support decision-making and project execution.
• Handle processing of required information and documentation for relevant departments with clear instructions and timelines.
• Support internal teams by coordinating with all departments to optimize resource utilization and achieve divisional objectives.
• Establish RM system documentation for all projects, including equipment and material requirement contracts, charging contracts, and costing contracts.
• Deliver weekly and monthly reports such as Project Profitability Reports, Invoice Summaries, and ad-hoc site reports as requested by the Line Manager.
• Collaborate with cross-functional teams to resolve project risks, support execution, and maintain good working relationships with internal and external stakeholders.
• Conduct training sessions, provide support to team members, participate in development plans, and perform any additional tasks or responsibilities assigned by the Line Manager.
• Conduct work activities in compliance with QHSE policies, ensuring full understanding and adherence to company procedures.

Qualification requirements

• Generally, 4+ years of related experience in a similar industry and role.
• Knowledge of Fleet Management or ERP systems.
• Strong IT skills.
• Strong analytic, organizational, and problem-solving abilities to support informed decision-making.
• Excellent team skills with the ability to communicate and work effectively with diverse stakeholders.
• Proficiency in Microsoft applications.