Project Support Coordinator - UAE National

ACTION International Services LLC; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

ACTION International Services LLC is seeking an experienced RM/ERP system administrator to manage Action's Rental Management (RM) System on the front end. You will ensure accurate data maintenance, require timely generation of system documents and reports, and support efficient resource allocation across projects.

Responsibilities include daily RM system management, ERP entries, dashboards, and training. You will collaborate with multiple departments to optimize resources while ensuring QHSE

Qualifications

• Minimum 4+ years of experience in rental, fleet, or ERP system roles.
• Experience with Fleet Management or ERP systems.
• Strong IT skills and proficiency with Microsoft applications.
• Excellent analytical, organizational, and problem-solving abilities.
• Strong teamwork and stakeholder communication skills.

Responsibilities

• Oversee daily management of the RM system to support project planning and execution.
• Maintain accurate RM databases for equipment, materials, resources, and docs.
• Operate ERP entries, dashboards, and reporting tools to aid decision-making.
• Prepare and deliver weekly/monthly project profitability and invoicing reports.
• Coordinate with cross-functional teams to optimize resource utilization.
• Deliver training and support to team members and ensure QHSE compliance.
• Create RM system documentation including contracts and costing records.

Skills

ERP systems

IT skills

Data analysis

Stakeholder communication

Microsoft Office

Tools

Fleet Management software

ERP software

Job description

General Description

This role is responsible for the front-end management of Action's Rental Management (RM) System. The postholder ensures that all system-related procedures for sales activity and project execution are carried out accurately, providing visibility and alignment across all stakeholders. The role supports operational efficiency by ensuring proper resource allocation, accurate data maintenance, and timely generation of system documents and reports.

General Description

This role is responsible for the front-end management of Action's Rental Management (RM) System. The postholder ensures that all system-related procedures for sales activity and project execution are carried out accurately, providing visibility and alignment across all stakeholders. The role supports operational efficiency by ensuring proper resource allocation, accurate data maintenance, and timely generation of system documents and reports.

Key Responsibilities

• Provide daily management of the RM system, ensuring proper planning and allocation of equipment and materials to all projects.
• Maintain accurate databases for equipment, materials, resources, and documentation within the RM system in accordance with company standards.
• Operate ERP entries, internal requests, dashboards, and intelligent reporting tools to support decision-making and project execution.
• Handle processing of required information and documentation for relevant departments with clear instructions and timelines.
• Support internal teams by coordinating with all departments to optimize resource utilization and achieve divisional objectives.
• Establish RM system documentation for all projects, including equipment and material requirement contracts, charging contracts, and costing contracts.
• Deliver weekly and monthly reports such as Project Profitability Reports, Invoice Summaries, and ad-hoc site reports as requested by the Line Manager.
• Collaborate with cross-functional teams to resolve project risks, support execution, and maintain good working relationships with internal and external stakeholders.
• Conduct training sessions, provide support to team members, participate in development plans, and perform any additional tasks or responsibilities assigned by the Line Manager.
• Conduct work activities in compliance with QHSE policies, ensuring full understanding and adherence to company procedures.

Qualification requirements

• Generally, 4+ years of related experience in a similar industry and role.
• Knowledge of Fleet Management or ERP systems.
• Strong IT skills.
• Strong analytic, organizational, and problem-solving abilities to support informed decision-making.
• Excellent team skills with the ability to communicate and work effectively with diverse stakeholders.
• Proficiency in Microsoft applications.