Project Coordinator

Black & Grey HR; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Salary + Benefits

Job summary

Black and Grey HR is seeking a Project Coordinator for a premier building materials group in Dubai. This hands-on role coordinates project activities, supports the sales function, and ensures a seamless client experience from enquiry through delivery.

The ideal candidate is highly organized, commercially aware, and experienced in premium sanitaryware, tiles, design, or construction. Strong Excel, CRM/ERP skills, and excellent communication are essential to succeed.

Qualifications

• 5+ years of relevant experience in sanitaryware/building materials/ construction.
• Strong coordination, organization, and time-management capabilities.
• Advanced proficiency in Microsoft Excel.
• Hands-on experience with CRM and ERP systems.
• Excellent written and verbal communication with strong client-facing abilities.

Responsibilities

• Coordinate with sales on quotations, project docs, orders, and commercial requirements.
• Support the sales process by tracking project information, timelines, and client requirements.
• Serve as main client contact, respond to enquiries, and coordinate resolutions.
• Maintain high levels of customer service from enquiry to final delivery.
• Keep CRM and internal systems updated with customer, project, quotation, and order data.
• Coordinate with internal teams to ensure smooth project execution.
• Prepare project-related reports, sales updates, and performance summaries.
• Monitor multiple requirements and deadlines while ensuring quality.
• Address client concerns professionally with a proactive solutions approach.
• Support relationships with premium clients and project stakeholders.

Skills

Project coordination

Time management

CRM & ERP systems

Excel proficiency

Client-facing communication

Multitasking in fast-paced env

Tools

Microsoft Office

Job description

Job Description

Black and Grey HR is hiring a Project Coordinator for a leading building materials company. This is a hands-on role focused on coordinating project-related activities, supporting the sales function, and ensuring a seamless experience for clients from enquiry through delivery. The ideal candidate will be highly organized, commercially aware, and experienced in the premium sanitaryware, tiles, design, or construction sector.

Key Responsibilities

• Coordinate with the sales team on quotations, project documentation, order details, and other commercial requirements.
• Support the sales process by ensuring project information, timelines, and client requirements are accurately tracked and communicated.
• Serve as a reliable point of contact for clients, responding to enquiries and coordinating timely resolutions.
• Maintain a high level of customer service throughout the project lifecycle, from initial enquiry to final delivery.
• Keep CRM and internal systems updated with accurate customer, project, quotation, and order information.
• Coordinate with internal teams to ensure smooth execution of client and project requirements.
• Prepare and maintain project-related reports, sales updates, and performance summaries for management.
• Monitor multiple ongoing requirements simultaneously while ensuring deadlines and quality standards are met.
• Handle client concerns professionally and adopt a proactive, solutions-focused approach to resolving issues.
• Support the team in maintaining strong relationships with premium clients and key project stakeholders.

Requirements

• 5+ years of relevant experience, preferably within the sanitaryware, tiles, building materials, interiors, or construction industry.
• Strong coordination, organization, and time-management capabilities.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Hands-on experience with CRM and ERP systems.
• Excellent written and verbal communication skills with strong client-facing abilities.
• Ability to prioritize and manage multiple projects, deadlines, and stakeholders in a fast-paced environment.
• Strong attention to detail and a consistent focus on accuracy and service quality.
• Comfortable working with high-end clients and managing detailed or complex project requirements.
• Ability to remain composed under pressure and take ownership of problems through to resolution.
• A professional, proactive, and customer-oriented approach is essential.

Benefits

• Salary + Benefits