Product Specialist (Hematology)

Ghobash Group; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

Arabian Ethicals, established leader in UAE healthcare, is seeking a Product Specialist to drive a hematology product launch and ongoing growth. You will develop territory plans, build relationships with hematologists and hospital stakeholders, and deliver evidence-based scientific communications.

In this role you will collaborate with Sales, Medical, Regulatory, and Supply Chain teams to ensure product availability and successful market access, while keeping CRM data up to date and meeting KPIs.

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, or related field.
• Strong scientific communication and presentation skills.
• Relationship-building and selling skills.
• Good understanding of UAE healthcare market and hospital decision-making processes.
• Self-motivated, results-oriented and collaborative across teams.

Responsibilities

• Drive successful launch, promotion and growth of a hematology product through territory plans and strong HCP relationships.
• Develop territory plans of action and key account plans with Sales Manager.
• Deliver evidence-based product promotions and scientific communications.
• Collaborate with Sales, Marketing, Medical, Regulatory Affairs and Supply Chain for launch excellence.
• Maintain CRM records, monitor KPIs and manage territory activities and budgets.
• Comply with UAE regulations and product labeling, and participate in training and development programs.

Skills

Scientific communication

Relationship building

Selling skills

Presentation skills

Education

Bachelor’s degree in Pharmacy, Life Sciences or related

Job description

Established in 1977, Arabian Ethicals takes pride in being a top healthcare player in the UAE. As the exclusive representative and distributor of many multinational pharmaceutical, consumer, and veterinary products in the UAE, the Company serves over 2,000 pharmacies, 150 hospitals, 600 hypermarkets, supermarkets and specialty stores, in addition to more than 100 veterinary clinics and farms.

Job Description

To drive the successful launch, promotion, and growth of a new hematology product by executing effective territory plans, developing strong relationships with healthcare professionals, and delivering high-quality scientific product communication. The Product Specialist will contribute to achieving sales objectives, expanding product awareness, supporting market access initiatives, and improving patient care through appropriate product adoption.

DUTIES & RESPONSIBILITIES

New Product Launch & Sales Execution

• Execute territory launch plans and promotional activities in alignment with company objectives and brand strategy.
• Identify and prioritize key hematologists, hospitals, and healthcare institutions to maximize product awareness and adoption.
• Achieve assigned sales targets and launch objectives through effective territory management and customer engagement.
• Identify market opportunities, competitive activities, and barriers to product uptake, providing timely feedback to management.
• Monitor territory performance and collaborate with the Sales Manager to implement corrective actions when required.

Territory & Key Account Management

• Develop and implement territory Plans of Action (POA) and key account plans in collaboration with the Sales Manager.
• Establish and maintain professional relationships with hematologists, clinical pharmacists, and relevant hospital stakeholders.
• Understand customer needs, hospital treatment protocols, formulary processes, and patient pathways.
• Support hospital product listing and availability through coordination with relevant internal departments.
• Ensure effective territory coverage and timely follow-up on customer commitments.

Scientific Product Promotion

• Develop strong knowledge of hematology diseases, treatment guidelines, product clinical data, and the competitive landscape.
• Deliver accurate, evidence-based product presentations highlighting approved indications, efficacy, safety, and clinical value.
• Conduct effective face-to-face customer interactions and product discussions aligned with approved promotional materials.
• Address customer questions professionally and refer medical inquiries to the appropriate internal teams when required.
• Participate in scientific meetings, educational activities, and product launch initiatives.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Medical, Regulatory Affairs, and Supply Chain teams to support successful product launch execution.
• Share customer insights, competitor intelligence, and market feedback to improve territory performance.
• Coordinate with internal stakeholders to support product availability and resolve customer-related challenges.
• Participate in regular team meetings, business reviews, and product training sessions.

Performance Management & Operational Excellence

• Maintain accurate customer profiles, visit reports, and sales activities within the CRM system.
• Track territory performance against sales targets, launch milestones, and agreed KPIs.
• Manage territory activities and expenses within approved budgets.
• Demonstrate effective planning, time management, and prioritization to maximize field productivity.
• Ensure timely execution of customer requests and agreed action plans.

Professional Development & Compliance

• Continuously improve product knowledge, scientific communication, and consultative selling capabilities.
• Stay updated on hematology treatment developments, healthcare trends, and UAE market dynamics.
• Actively participate in company training, coaching, and development programs.
• Ensure all promotional activities comply with company policies, applicable UAE pharmaceutical regulations, and approved product labeling.
• Follow established procedures for pharmacovigilance reporting, medical inquiries, and product quality complaints.

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, or a related field.
• Strong scientific communication and presentation skills.
• Relationship-building and selling skills.
• Good understanding of the UAE healthcare market and hospital decision-making processes.
• Self-motivated, results-oriented, and capable of working collaboratively across teams.