Case Processing Officer

AG Mena; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

AG MENA is seeking a dynamic Case Processing Officer in Dubai to support high-end citizenship and residency planning for HNWIs across Caribbean, and European programs. You will advise on opportunities and handle files for St. Kitts & Nevis, Grenada, Dominica, St.

Lucia, Antigua & Barbuda, Portugal, Greece and Latvia. The role requires excellent communication, meticulous organization, and the ability to work under pressure.

Qualifications

• Previous experience in citizenship by investment/business immigration services and/or law firm environment
• Strong communication and organisational skills and meticulous attention to detail
• Able to work effectively under pressure with little or no supervision
• Must be based in the UAE.

Responsibilities

• Update all program-related documents for each product in conjunction with the processing officer.
• Organize and process files according to assigned deadlines.
• Provide accurate information and updates in a timely manner.
• Maintain current and accurate records of clients, both in paper form and electronically.
• Liaise with local service agents involved in file processing under the supervisor of direct line manager.

Skills

Strong communication skills

Organisational skills

Attention to detail

Ability to work under pressure

Job description

Case Processing Officer (Citizenship and Residency by Investment)

AG MENA is seeking a dynamic individual with excellent organizational skills for a position as a Case Processing Officer to support the high-end services provided by a global leader in second citizenship and residency planning. Candidates will be advising on opportunities for High Net Worth Individuals (HNWIs) to obtain second citizenship by investment for Caribbean and Commonwealth countries. Experience in processing St. Kitts & Nevis, Grenada, Dominica, St. Lucia, and Antigua & Barbuda files is a must, and also European Residency by Investment Programs including Portugal, Greece and Latvia.

We want a candidate who has excellent communication skills, a problem-solving attitude, excellent attention to detail, and embraces our mission and vision.

Duties and responsibilities:

• Know how to update all program-related documents for each product in conjunction with the processing officer
• Organizes and processes file according to assigned deadlines.
• Provides accurate information and provide updates all in a timely manner
• Maintain current and accurate records of clients, both in paper form and electronically.
• Liaises with local service agents involved in file processing on files under the supervisor of direct line manager;

Additional Duties:

• Liaising with local authorities in the UAE and using their online portals to submit documents on behalf of clients for a range of matters, including company incorporations;

Employment: Full Time

Location: Dubai

Requirements:

• Previous experience in citizenship by investment/business immigration services and/or law firm environment
• Strong communication and organisational skills and meticulous attention to detail.
• Able to work effectively under pressure with little or no supervision.
• Must be based in the UAE.