Pricing Executive / Customer Service

applydubaijob.com; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

FreightAce Shipping LLC in Dubai seeks a Pricing Executive / Customer Service to prepare freight quotations, coordinate with customers and logistics partners, and ensure prompt responses to enquiries.

Open to experienced professionals or freshers with logistics knowledge. Female candidates are preferred. This is a full-time, on-site role based in Dubai, UAE.

Qualifications

• Strong communication and customer-handling skills required.
• Basic knowledge of logistics and freight forwarding preferred.
• Good follow-up and negotiation skills.
• Ability to handle customer enquiries and prepare quotations.
• Knowledge of import/export and freight forwarding procedures is advantageous.
• Experienced candidates or freshers with relevant logistics knowledge welcome to apply.

Responsibilities

• Prepare and follow up on freight quotations.
• Coordinate with customers, shipping lines, airlines, and overseas agents.
• Respond to customer enquiries in a timely and professional manner.
• Follow up on freight rates, bookings, and shipment status.
• Maintain strong customer relationships and provide excellent customer service.

Skills

Communication

Customer handling

Logistics knowledge

Negotiation

Quotation preparation

Attention to detail

Education

Bachelor’s Degree or Diploma in Logistics, Supply Chain, Business Administration, or related field

Job description

Job Title:Pricing Executive / Customer Service

Company:FreightAce Shipping LLC

Industry:Logistics / Freight Forwarding

Employment Type:Full Time

Location:Dubai, United Arab Emirates

Experience:Experienced candidates or Freshers with relevant logistics knowledge

Qualification:Bachelor’s Degree or Diploma in Logistics, Supply Chain, Business Administration, or a related field (estimated)

Salary:AED 3,500–5,500 per month (estimated)

Role Overview

FreightAce Shipping LLC is hiring a motivated Pricing Executive/Customer Service professional for its Dubai logistics team. The role focuses on preparing freight quotations, coordinating with customers and logistics partners, and ensuring prompt, professional responses to customer enquiries. Both experienced professionals and freshers with relevant logistics knowledge are encouraged to apply.

Key Responsibilities

• Prepare and follow up on freight quotations
• Coordinate with customers, shipping lines, airlines, and overseas agents
• Respond to customer enquiries in a timely and professional manner
• Follow up on freight rates, bookings, and shipment status
• Maintain strong customer relationships and provide excellent customer service
• Support daily pricing and logistics coordination activities

Requirements

• Strong communication and customer-handling skills
• Basic knowledge of logistics and freight forwarding
• Good follow-up and negotiation skills
• Ability to handle customer enquiries and prepare quotations
• Knowledge of import/export and freight forwarding procedures is an advantage
• Experienced candidates or freshers with relevant logistics knowledge are welcome to apply
• Female candidates are preferred