Pool Services Assistant Manager (Forbes 5-Star)

Wynn Al Marjan Island; Ras Al Khaimah; In loco; AED 150.000 - 230.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare package

Life insurance

Incentive programs

Descrizione del lavoro

Wynn Al Marjan Island is seeking an Assistant Manager to lead the Pool Services team at our Ras Al Khaimah resort. You will oversee daily pool operations, staff scheduling, guest services, and safety compliance, while coordinating with engineering for maintenance and quality control.

The ideal candidate holds a hospitality-related degree and 3–5 years in pool or recreation operations with supervisory experience, Lifeguard/First Aid CPR certification, and knowledge of pool maintenance and water

Competenze

• Diploma or degree in Hospitality, Recreation, or related field preferred.
• 3–5 years of experience in pool or recreation operations, with supervisory experience.
• Lifeguard and First Aid/CPR certification required; Pool Operator Certification preferred.
• Strong communication and leadership skills.
• Knowledge of pool maintenance and water safety standards.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

Mansioni

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling, guest services, and cleanliness.
• Monitor water quality and coordinate with engineering for maintenance and repairs.
• Support the Aquatics Manager in ensuring compliance with health and safety regulations.
• Supervise and train team members to maintain high standards of service and safety.
• Respond to guest inquiries and resolve issues promptly and professionally.
• Maintain inventory of pool supplies and assist with ordering and stock control.
• Ensure poolside amenities are well-maintained and presented.
• Assist in organizing poolside events and special services.
• Ensure qualitative Forbes Five Star standards are met.
• Maintain accurate records of water testing, incident reports, and staff certifications.
• Promote a positive team culture focused on guest satisfaction and operational excellence

Conoscenze

Leadership

Communication

Team supervision

Guest service

Formazione

Hospitality or related degree

Strumenti

Forbes Travel Guide standards

Descrizione del lavoro

Wynn Al Marjan Island is seeking an Assistant Manager to lead the Pool Services team at our Ras Al Khaimah resort. You will oversee daily pool operations, staff scheduling, guest services, and safety compliance, while coordinating with engineering for maintenance and quality control.

The ideal candidate holds a hospitality-related degree and 3–5 years in pool or recreation operations with supervisory experience, Lifeguard/First Aid CPR certification, and knowledge of pool maintenance and water