Assistant Manager - Pool Services

Wynnalmarjanisland; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Generous leave policy

Comprehensive healthcare package

Life insurance

Incentive programs

Job summary

Wynnalmarjanisland in Dubai is looking for an Assistant Manager for the Pool Services team to enhance guest experiences at the resort. You'll oversee daily operations, manage staff, and ensure that the pool area meets qualitative Forbes Five Star standards.

The ideal candidate should have 3-5 years of supervisory experience in pool operations, strong communication skills, and relevant certifications such as Lifeguard and CPR. We offer a competitive salary, comprehensive healthcare, and other employee benefits.

Qualifications

• 3–5 years of experience in pool or recreation operations with supervisory experience.
• Lifeguard and First Aid/CPR certification required.
• Pool Operator Certification preferred.

Responsibilities

• Oversee daily pool operations including lifeguard scheduling and guest services.
• Monitor water quality and coordinate engineering maintenance.
• Train team members to maintain high service standards.

Skills

Communication skills

Leadership skills

Knowledge of pool maintenance

Water safety standards

Guest service skills

Education

Diploma or degree in Hospitality, Recreation, or related field

Job description

About the Position:

Wynn Al Marjan Island is seeking an Assistant Manager to join the resort’s Pool Services team.

Responsibilities:

• Assist in overseeing daily pool operations, including lifeguard and pool attendant scheduling, guest services, and cleanliness.
• Monitor water quality and coordinate with engineering for maintenance and repairs.
• Support the Aquatics Manager in ensuring compliance with health and safety regulations.
• Supervise and train team members to maintain high standards of service and safety.
• Respond to guest inquiries and resolve issues promptly and professionally.
• Maintain inventory of pool supplies and assist with ordering and stock control.
• Ensure poolside amenities (towels, cabanas, loungers) are well maintained and presented.
• Assist in organizing poolside events and special services.
• Ensure qualitative Forbes Five Star standards are met.
• Maintain accurate records of water testing, incident reports, and staff certifications.
• Promote a positive team culture focused on guest satisfaction and operational excellence.

Qualifications:

• Diploma or degree in Hospitality, Recreation, or related field preferred.
• Minimum 3–5 years of experience in pool or recreation operations, with supervisory experience.
• Lifeguard and First Aid/CPR certification required; Pool Operator Certification preferred.
• Strong communication and leadership skills.
• Knowledge of pool maintenance and water safety standards.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

Benefits:

We offer an attractive salary paid in Dirhams (AED), a generous leave policy, a comprehensive healthcare package, life insurance, incentive programs, and other employee benefits.