Patient Services Specialist — Healthcare Concierge

Mediclinic Middle East; Abu Dhabi; Vor Ort; AED 78.000 - 112.000; Vollzeit

Zusammenfassung

Mediclinic Airport Road Hospital in Abu Dhabi is seeking a patient administrator to efficiently handle appointment scheduling, patient registration, and related healthcare processes. The role supports medical insurance handling and accurate billing, ensuring high standards of patient service and accuracy in financials.

The candidate should have strong MS Office skills, experience with CRM software, and knowledge of hospital information systems, with a focus on error-free administration and

Qualifikationen

• Completed secondary education (Grade 12) is essential.
• Tertiary Diploma or Bachelor’s Degree preferably within medical science, finance or accounting.

Aufgaben

• Manage patient appointment scheduling and registration process.
• Manage medical insurance process and related tasks.
• Handle billing and cash up processes.
• Maintain high quality patient service and customer care.

Kenntnisse

MS Office proficiency

CRM software

Patient service

Numerical literacy

Medical terminology

Ausbildung

Secondary education (Grade 12)

Diploma/Bachelor in medical science or finance/accounting

Tools

CRM software

Hospital information systems

Jobbeschreibung

Mediclinic Airport Road Hospital in Abu Dhabi is seeking a patient administrator to efficiently handle appointment scheduling, patient registration, and related healthcare processes. The role supports medical insurance handling and accurate billing, ensuring high standards of patient service and accuracy in financials.

The candidate should have strong MS Office skills, experience with CRM software, and knowledge of hospital information systems, with a focus on error-free administration and