Patient Experience Supervisor – Healthcare Front Office

Al-Futtaim; United Arab Emirates; On-site; AED 167,400 - 223,200; Full time

Benefits offered by this job

Competitive salary

Health insurance

Generous leave entitlement

Opportunities for professional development

Job summary

Careers at UAE is looking for a Patient Relations Supervisor to oversee the Patient Relations Executives at the Arabian Center in Dubai. The role involves coordinating the department's functions, ensuring high standards in patient care, and collaborating closely with management.

Candidates should have substantial experience in customer service, team management, and healthcare administration. The position offers competitive salary, benefits including health insurance, and opportunities for professional development.

Qualifications

• Previous customer service experience working in a Clinic or Hospital is essential.
• Significant experience in management of a team of healthcare administrators.
• Experience in healthcare customer care and medical administration roles.

Responsibilities

• Supervise day-to-day activities of Patient Relations Executives.
• Coordinate the PREs department's performance and functions.
• Ensure standards meet expectations and highlight any concerns.

Skills

Customer service experience

Team management

Healthcare customer care

Fluency in English

Computer literacy

Job description

Careers at UAE is looking for a Patient Relations Supervisor to oversee the Patient Relations Executives at the Arabian Center in Dubai. The role involves coordinating the department's functions, ensuring high standards in patient care, and collaborating closely with management.

Candidates should have substantial experience in customer service, team management, and healthcare administration. The position offers competitive salary, benefits including health insurance, and opportunities for professional development.