Patient Admin Lead — Healthcare Operations

Mediclinic Middle East; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Mediclinic Airport Road Hospital in Abu Dhabi is seeking a Supervisor to monitor and manage patient administration services and supervise a team of Patient Administrators. The role focuses on coordinating processes related to patient administration, medical insurance, billing, and cash-up at the clinic.

Applicants should have a relevant Bachelor’s Degree or Diploma and 2–3 years of supervisory customer service experience, preferably in healthcare, with strong MS Office and healthcare knowledge.

Qualifications

• Bachelor’s Degree or Diploma in a related field.
• 2-3 years’ supervisory customer service experience, preferably healthcare.
• Knowledge of UAE healthcare industry.

Responsibilities

• Coordinate and supervise patient administration, insurance, billing, and cash handling.
• Lead and manage a team of Patient Administrators.
• Support department or business unit manager with operations.
• Improve customer service quality to meet expectations.
• Promote quality, health, and safety in the working environment.

Skills

English communication

Arabic language

UAE healthcare

Patient administration

Medical terminology

Medical insurance

Education

Bachelor's Degree

Diploma

Tools

MS Office

Job description

Mediclinic Airport Road Hospital in Abu Dhabi is seeking a Supervisor to monitor and manage patient administration services and supervise a team of Patient Administrators. The role focuses on coordinating processes related to patient administration, medical insurance, billing, and cash-up at the clinic.

Applicants should have a relevant Bachelor’s Degree or Diploma and 2–3 years of supervisory customer service experience, preferably in healthcare, with strong MS Office and healthcare knowledge.