Patient Access & Billing Specialist

NMC GROUP SERVICES.; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

NMC Group Services in Dubai is seeking a hospital front desk and billing assistant to greet patients, register new and existing patients, and manage appointment bookings. The role includes handling calls, sharing insurance information, and ensuring accurate billing records.

The successful candidate will process invoices, collect payments, and maintain the Hospital Information System with privacy and accuracy in mind, while supporting the department's training and quality initiatives.

Qualifications

• Front desk operations and billing related duties.
• Experience with patient registration is a plus.
• Knowledge of insurance processes is desirable.

Responsibilities

• Greet patients and direct them to departments, providing routine hospital information.
• Handle telephone inquiries and relay messages to doctors/nurses.
• Manage appointments, rescheduling, and confirmations.
• Register new patients and keep current records up to date.
• Generate and process patient invoices and collect co-pays and payments.
• Maintain Hospital Information System records and ensure data accuracy.

Job description

NMC Group Services in Dubai is seeking a hospital front desk and billing assistant to greet patients, register new and existing patients, and manage appointment bookings. The role includes handling calls, sharing insurance information, and ensuring accurate billing records.

The successful candidate will process invoices, collect payments, and maintain the Hospital Information System with privacy and accuracy in mind, while supporting the department's training and quality initiatives.