Patient Services & Billing Coordinator

NMC Health; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

NMC Health is seeking a motivated front desk receptionist in Abu Dhabi to greet patients, route them to the correct departments and provide routine hospital information. You will manage calls, confirm appointments, and handle billing and insurance inquiries with accuracy.

The role requires strong communication, meticulous data entry, and professional patient interaction. On-site position with a focus on privacy and service quality.

Qualifications

• College diploma or equivalent; basic clerical skills required.
• Strong communication and interpersonal abilities.
• Ability to handle calls, scheduling and billing tasks with accuracy.

Responsibilities

• Greet patients and direct them to appropriate departments.
• Handle telephone inquiries and relay messages to clinicians.
• Manage appointments, including rescheduling and confirmations.
• Register new patients and update existing records.
• Provide information on medical insurance and collect payments/ co-payments.
• Process patient invoices and ensure charges are correctly recorded.
• Maintain hospital reception area and ensure privacy and data accuracy.
• Respond to emails daily and support front-d desk duties as rostered.

Skills

Customer service

Telephone handling

Communication skills

Data entry

Education

College Diploma - Any discipline or related fields

Job description

NMC Health is seeking a motivated front desk receptionist in Abu Dhabi to greet patients, route them to the correct departments and provide routine hospital information. You will manage calls, confirm appointments, and handle billing and insurance inquiries with accuracy.

The role requires strong communication, meticulous data entry, and professional patient interaction. On-site position with a focus on privacy and service quality.