Patient Services & Billing Coordinator

NMC GROUP SERVICES.; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

NMC GROUP SERVICES in Dubai, United Arab Emirates, is seeking a diligent front desk administrator to greet patients, direct them to the right departments, and handle routine information requests. The role includes phone inquiries, appointment management, and patient registration, with ongoing focus on accurate billing and insurance co-pays.

Responsibilities encompass maintaining up-to-date records, processing invoices, and ensuring compliance with hospital policies and privacy regulations.

Qualifications

• Diploma in any discipline or related fields is required.
• Experience in healthcare administration and front-desk roles preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet patients and direct them to proper departments and provide routine information.
• Handle phone inquiries and relay information to doctors or nurses for callbacks.
• Manage appointments including rescheduling and confirmations.
• Register new patients and keep records updated.
• Provide insurance coverage information and collect payments/co-pays.
• Generate patient invoices and ensure charges are correctly recorded.
• Maintain data accuracy and comply with privacy regulations.

Skills

Customer service

Communication skills

Phone etiquette

Data entry

Education

Diploma in any discipline

Tools

Hospital Information System

Job description

NMC GROUP SERVICES in Dubai, United Arab Emirates, is seeking a diligent front desk administrator to greet patients, direct them to the right departments, and handle routine information requests. The role includes phone inquiries, appointment management, and patient registration, with ongoing focus on accurate billing and insurance co-pays.

Responsibilities encompass maintaining up-to-date records, processing invoices, and ensuring compliance with hospital policies and privacy regulations.