Patient Services & Admin Specialist

NMC GROUP SERVICES.; Al Ain; On-site; AED 78,000 - 123,000; Full time

Job summary

NMC GROUP SERVICES. invites applications for a Hospital Front Desk and Billing Clerk based in Abu Dhabi region.

You will greet patients, register them, manage appointments and answer phone inquiries, while coordinating with doctors and nurses for callbacks. You will handle patient invoices, collect co-pays, ensure accurate charting and billing per insurance rules, maintain HIS data, and support daily cash and back‑office duties.

Qualifications

• High school diploma or equivalent required.
• College diploma in any discipline preferred.

Responsibilities

• Greet patients and direct them to appropriate departments.
• Handle telephone inquiries and relay information to doctors/nurses.
• Manage appointments including rescheduling and confirmations.
• Register new patients and update records for current patients.
• Provide information about medical insurance coverage and collect payments/co-pays.
• Process patient invoices and ensure accurate billing in accounts.
• Maintain and utilize Hospital Information System for bookings and schedules.
• Handle cash, credit card slips, and cheques deposits per finance protocols.
• Ensure privacy and confidentiality of patient and staff data.
• Comply with hospital policies and participate in training programs.

Skills

Greet patients

Telephone inquiries

Appointment management

Register patients

Insurance information

Cash handling

Data privacy

Teamwork

Education

High School Diploma or equivalent

College Diploma - Any discipline

Tools

Hospital Information System

Billing software

Job description

NMC GROUP SERVICES. invites applications for a Hospital Front Desk and Billing Clerk based in Abu Dhabi region.

You will greet patients, register them, manage appointments and answer phone inquiries, while coordinating with doctors and nurses for callbacks. You will handle patient invoices, collect co-pays, ensure accurate charting and billing per insurance rules, maintain HIS data, and support daily cash and back‑office duties.