Partnerships Manager - Merchants

Loyyal; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Loyyal is seeking a Partnerships Manager – Merchants to join our on-site Dubai team. You will identify, onboard, and manage merchant partners to drive adoption of Loyyal’s loyalty solutions, working closely with product, sales, and marketing teams.

You’ll prospect and qualify merchant leads, deliver partner presentations and demos, negotiate terms, and oversee the full lifecycle of relationships while monitoring metrics and providing strategic recommendations to internal stakeholders.

Qualifications

• Strong analytical skills to interpret data and inform partnership strategies.
• Proven experience in partnerships, preferably in loyalty, payments, or SaaS.
• Background in account management to grow merchant relationships.
• Excellent communication, including negotiation and stakeholder management.
• Experience in business development or merchant acquisition in the MENA region is mandatory.
• Familiarity with the loyalty sector is essential.
• Ability to work on-site in Dubai and manage multiple projects.
• Bachelor’s degree in Business, Marketing, Economics, or related field; advanced degrees a plus.

Responsibilities

• Identify, onboard, and manage merchant partners to drive adoption of Loyyal’s loyalty solutions.
• Prospect, qualify leads and conduct partner presentations and demos.
• Negotiate partnership terms and oversee lifecycle of merchant relationships.
• Collaborate with product, sales, and marketing to develop joint initiatives and optimize partner performance.
• Monitor partnership metrics and provide regular reporting to internal stakeholders.

Skills

Analytical skills

Partnerships

Account management

Negotiation

Business development

MENA experience

Loyalty sector

Dubai on-site

Business degree

Education

Bachelor's degree in Business/Marketing/Economics

Job description

Loyyal is a leader in loyalty innovation, offering an Enterprise SaaS suite powered by patented blockchain technology. The company focuses on disrupting the loyalty industry by delivering efficiency, security, and scalability at a reduced operational cost. Its platform serves loyalty programs that aim to simplify operations while increasing incremental revenue and enhancing customer engagement. By enabling businesses to offer more relevant and compelling rewards, Loyyal helps strengthen member relationships in a highly competitive marketplace. Team members join a fast-evolving environment committed to transforming how organizations design and manage loyalty programs.

Role Description

The Partnerships Manager – Merchants is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for identifying, onboarding, and managing merchant partners to drive adoption and growth of Loyyal’s loyalty solutions. Day-to-day activities include prospecting and qualifying merchant leads, conducting partner presentations and demos, negotiating partnership terms, and overseeing the full lifecycle of merchant relationships. The role requires close collaboration with product, sales, and marketing teams to develop joint initiatives, optimize partner performance, and align merchant offerings with Loyyal’s platform capabilities. The Partnerships Manager will monitor partnership metrics, analyze results, and provide regular reporting and strategic recommendations to internal stakeholders.

Qualifications

• Strong Analytical Skills to interpret data, evaluate merchant performance, and inform partnership strategies.
• Proven experience in Partnerships and Strategic Partnerships, preferably within loyalty, payments, or SaaS environments.
• Background in Account Management with the ability to build, maintain, and grow long-term merchant relationships.
• Excellent Communication skills, including negotiation, presentation, and stakeholder management across diverse teams.
• Experience in business development, commercial deal-making, or merchant acquisition in the MENA region is mandatory requirement.
• Familiarity with loyalty sector is a must.
• Ability to work on-site in Dubai, manage multiple projects simultaneously, and operate in a fast-paced, high-growth environment.
• Bachelor’s degree in Business, Marketing, Economics, or a related field; advanced degrees or relevant certifications are a plus.