Commercial Manager - Partnerships

Majid Al Futtaim; Dubai; On-site; AED 312,480 - 468,720; Full time

Job summary

Majid Al Futtaim is looking for a Commercial Manager - Partnerships in Dubai. This role is about developing financial services partnerships and executing strategies that support customer engagement and revenue growth.

The ideal candidate should have at least 6 years of experience in related fields and a bachelor's degree in relevant disciplines. The position offers an opportunity to work on high-impact partnerships within a leading customer solutions ecosystem.

Qualifications

• 6 years of relevant experience in partnerships, business development, or customer solutions.
• Strong understanding of financial services products like co-branded credit cards and BNPL.
• Proven ability to develop partnership strategies aligned with P&L targets.

Responsibilities

• Develop and execute the financial services partnership strategy for revenue growth.
• Identify and evaluate new partners across strategic areas.
• Lead commercial negotiations with partners and coordinate cross-functional teams.

Skills

Commercial management

Partnership development

Financial services strategy

Business development

Co-branded credit cards

BNPL partnerships

Remittance partnerships

Financial modelling

ROI analysis

KPI management

Contract negotiation support

Revenue growth

Stakeholder management

Education

Bachelor's degree in Business, Finance, Marketing, Economics, or related field

Job description

Commercial Manager - Partnerships

Location: Dubai, United Arab Emirates
Industry: Financial Services
Function: Business Development
Experience: 6 years
Job Type: Full-time

Salary: 28000-42000

Overview

Commercial Manager in Dubai, United Arab Emirates is a strategic Financial Services role focused on partnership development, commercial negotiations, financial modelling, customer value creation, and revenue growth for MAF Future Solutions. This opportunity supports the SHARE platform by building high‑impact partnerships across co‑branded credit cards, BNPL, remittances, and other commercially valuable customer solutions that improve engagement, expand reach, and strengthen business performance.

Key Responsibilities

• Develop and execute the financial services partnership strategy for the SHARE platform with a clear focus on revenue growth and customer value
• Identify, evaluate, and recommend new partners across co‑branded credit cards, BNPL, remittances, and other strategic partnership areas
• Build strong business cases with internal stakeholders, defining ROI, KPIs, expected financial returns, operating assumptions, and commercial benefits
• Create detailed financial models covering revenue drivers, cost structures, forecasted performance, risks, and growth opportunities
• Lead commercial negotiations with partners, including pricing, scope, deliverables, service expectations, launch requirements, and performance commitments
• Support contract negotiations by reviewing commercially important clauses and working closely with Legal, Finance, Product, Technology, and Operations teams
• Coordinate cross‑functional teams to launch partnerships smoothly and align quarterly and annual roadmap priorities with business targets
• Monitor partner performance through KPI tracking, reporting, customer feedback, NPS insights, and financial impact reviews
• Maintain strong partner relationships and identify improvement opportunities that increase customer engagement, programme value, and long‑term revenue
• Explore innovative partnership models that help differentiate the SHARE programme in financial services and wider customer solutions

Ideal Profile

• 6 years of relevant experience in partnerships, business development, commercial management, financial services, loyalty programmes, or customer solutions
• Bachelor's degree in Business, Finance, Marketing, Economics, or a related field, or equivalent professional experience
• Strong understanding of financial services products such as co‑branded credit cards, BNPL, remittances, payments, or customer finance solutions
• Proven ability to develop partnership strategies aligned with P&L targets, revenue goals, customer value, and business growth plans
• Skilled in building business cases, financial models, ROI analysis, KPI frameworks, and commercial performance reports
• Strong negotiation capability with experience managing partner commercials, contract inputs, scopes, deliverables, and stakeholder expectations
• Ability to work across Legal, Finance, Product, Technology, Operations, Marketing, and senior business teams to deliver partnership launches
• Strong analytical and commercial mindset with the ability to convert market opportunities into measurable operational and financial impact
• Excellent communication, stakeholder management, and relationship‑building skills with a collaborative and results‑driven working style
• Customer‑focused approach with awareness of user experience, NPS, customer feedback, and programme engagement metrics

Skills Set

• Commercial management
• Partnership development
• Financial services strategy
• Business development
• Co‑branded credit cards
• BNPL partnerships
• Remittance partnerships
• SHARE platform partnerships
• Financial modelling
• ROI analysis
• KPI management
• Contract negotiation support
• Partner onboarding
• Revenue growth
• P&L alignment
• Customer value strategy
• Stakeholder management
• Roadmap planning
• Performance reporting
• Strategic partnerships

Why Join Us

• Work on high‑impact partnerships within a leading UAE‑based customer solutions and loyalty ecosystem
• Shape financial services initiatives that support customer engagement, revenue growth, and stronger programme differentiation
• Collaborate with product, technology, finance, legal, operations, and partner teams on commercially important launches
• Build senior‑level experience in partnership strategy, financial modelling, commercial negotiation, and customer value creation
• Join a regional organization focused on innovation, customer loyalty, digital growth, and long‑term business impact