Partnership Officer

ProgressSoft Corporation; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

ProgressSoft Corporation in Dubai is seeking a Partnership Officer to cultivate and manage relationships with diverse partners. The ideal candidate will have 3-5 years of experience in partnership management, particularly in the IT and banking sectors, and possess excellent communication and negotiation skills.

This role is essential for developing initiatives, aligning internal goals with partnerships, and promoting brand awareness across MENA. They will represent the company at industry events and work with various teams to achieve strategic objectives.

Qualifications

• 3-5 years of experience in partnership management.
• Strong understanding of IT and banking industry practices.
• Proficiency in MENA payments infrastructure.
• Ability to track and analyze partnership performance.

Responsibilities

• Create a process-driven approach for partner outreach.
• Develop onboarding plans and certification programs for partners.
• Collaborate with internal teams for marketing and support initiatives.
• Negotiate partnership agreements aligned with company objectives.
• Build relationships with key decision-makers at partner organizations.

Skills

Partnership management

Relationship management

Negotiation skills

Strategic thinking

Communication skills

Job description

The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously.

Responsibilities

• Create a systematic, process-driven approach for partner outreach and relationship management
• Develop an onboarding plan and certification program for partners to be completed following the enablement and orientation sessions
• Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives.
• Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA
• Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships
• Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives
• Develop a "Partner Kit" and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable
• Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc.
• Maintain an ongoing relationship with current partners and offer new ways to grow the partnership
• Build and maintain strong relationships with key decision-makers at partner organizations
• Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results
• Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA
• Proactively seek out new partnership opportunities that align with the company's strategic goals, Business Development team's needs, and potentially complementary products.
• Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI.
• Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners.
• Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships
• Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders

Requirements

• Possesses 3-5 years of experience in partnership management.
• Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services.
• Excellent knowledge of local MENA payments infrastructure & industry
• Proven track record of successfully developing and managing partnerships
• Ability to track and analyze partnership performance.
• Ability to evolve in a complex environment
• Ability to operate with complete independence and autonomy
• Excellent communication, presentation, and interpersonal skills
• Excellent negotiation and strategic thinking skills.
• Proficiency in written and verbal communication in English is a must