Partnerships Growth Manager — Remote & Flexible Benefits

Abu Dhabi Commercial Bank; Abu Dhabi; Hybrid; AED 223,000 - 335,000; Full time

Benefits offered by this job

Medical insurance

Group life and personal accident

Leave and flight allowances

Staff discounts

Flexible working options

Job summary

Abu Dhabi Commercial Bank (ADCB) is seeking a Business Development Manager for Touchpoints (Meedaf) to drive partner acquisition and revenue growth within a digitally enabled loyalty program. You will lead a cross-functional team to optimize partner propositions and ensure strong service delivery.

The ideal candidate has 6+ years in relevant roles, a business-focused degree, and relevant certifications in digital marketing, e-commerce or CRM/loyalty. Flexible remote working options are available.

Qualifications

• 6+ years in partnership development, business development or loyalty programme management.
• Bachelor’s degree in business administration or marketing.
• Certifications in Digital Marketing, E-commerce or CRM/Loyalty platforms; sales or negotiation certifications.
• Partner Management, Negotiation Skills, Customer Focus, Performance Tracking.

Responsibilities

• Identify, engage, and secure strategic partners to expand the Touchpoints programme.
• Lead the end-to-end partner lifecycle from prospecting through negotiation, onboarding and handover to account management.
• Structure commercial arrangements including commission, marketing funding, and points exchange models.
• Own and deliver assigned revenue targets through new partner contribution and partner-led initiatives.
• Maximize revenue through upsell, cross-sell and new redemption and engagement mechanics.
• Optimize partner propositions and commercial arrangements, and work with internal stakeholders on campaigns, integrations, and operational initiatives.
• Build forward-looking revenue plans and track performance across revenue streams.
• Analyze delivery gaps and implement targeted commercial and operational actions.
• Maintain service standards and responsiveness, and address service risks promptly.
• Implement policies and procedures to ensure required standards of service.
• Continuous Improvement - manage and motivate the team to adopt change initiatives.
• Demonstrate ADCB Service Standards in all interactions.

Skills

Partner management

Negotiation skills

Customer focus

Performance tracking

Education

Bachelor’s degree in business administration

Certifications in Digital Marketing / E-commerce / CRM

Tools

CRM / Loyalty platforms

Job description

Abu Dhabi Commercial Bank (ADCB) is seeking a Business Development Manager for Touchpoints (Meedaf) to drive partner acquisition and revenue growth within a digitally enabled loyalty program. You will lead a cross-functional team to optimize partner propositions and ensure strong service delivery.

The ideal candidate has 6+ years in relevant roles, a business-focused degree, and relevant certifications in digital marketing, e-commerce or CRM/loyalty. Flexible remote working options are available.