Partner Key Account Manager

axicorpfinancialservicesptyltd; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

25 Annual Leave days per year

5 Paid Study Leave days per year

1 Paid Volunteer Day per year

Health and Dental Insurance for you (+

Quarterly wellbeing allowance

Job summary

Axi is a global broker expanding its Central Asia footprint. You will join the Business Development team to manage a defined partner portfolio, research the Central Asia landscape, and own the market foundation.

You will onboard partners, track performance, and coordinate cross-functionally to ensure timely, high-quality service. The role requires Uzbek language proficiency, English fluency, and a proactive attitude with a strong interest in financial markets.

Qualifications

• 2+ years in a customer-facing role or equivalent where responsiveness and relationship quality matter.
• Native Uzbek speaker with deep understanding of Central Asia business nuances.
• Fluent English in written and verbal partner communications.
• Russian language skills are a strong plus given Central Asia reach.
• Some exposure to financial markets – forex, CFDs, or trading landscape is preferred.
• Familiarity with CRM tools and quick system adoption.

Responsibilities

• Act as first point of contact for a defined set of partners, resolving queries quickly.
• Monitor partner performance metrics and flag issues to leadership.
• Own the CRM: maintain partner records and produce regular performance reports.
• Coordinate with compliance, payments, marketing, and support to resolve partner requests.
• Onboard new partners end-to-end and provide marketing materials to activate them.
• Research Central Asia landscape and build a qualified pipeline ahead of expansion.
• Manage partner communications in Uzbek and English.

Skills

Uzbek (native)

English fluency

CRM experience

Customer-facing

Financial markets knowledge

Proactive learner

Tools

CRM software

Job description

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in UAE.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

Axi's partner business in Central Asia is entering a phase of deliberate growth - and this role sits right at the start of it. You´ll join the Business Development team to keep the existing partner portfolio running at high standards. As Q3 approaches, Central Asia becomes a priority market, and you'll be the person building the foundation for it - researching the landscape, identifying prospects, and eventually owning that market yourself.

Your EDGE Assignment/You Will

• Act as the first point of contact for a defined set of partners, resolving queries and service requests quickly and to a consistently high standard.
• Monitor partner performance across trading volumes, client acquisition numbers, and commission data - surfacing trends and flagging issues to the Head of Business Development before they become problems.
• Own the CRM: maintain accurate, up-to-date partner records and produce regular performance reports that give the senior team a clear picture of portfolio health.
• Coordinate across compliance, payments, marketing, and support to get partner issues resolved and requests fulfilled without unnecessary delays.
• Onboard new partners end-to-end - from account setup and product walkthroughs to providing the right marketing materials to get them active quickly.
• Research the Central Asian market - competitors, regulatory environment, and potential partners - and build a qualified pipeline of leads ahead of the Q3 expansion push.
• Manage partner communications in Uzbek and English, ensuring every interaction reflects the quality of service Axi's partners expect.

Are you the one?

• 2+ years of experience in a customer-facing role - retail sales, hospitality, account servicing, or similar environments where responsiveness and relationship quality matter.
• A native Uzbek speaker with a genuine understanding of the Central Asian market and the cultural nuances that shape how business gets done there.
• Fluent in English to a professional standard for written and verbal partner communications.
• Russian language skills are a strong plus, given the breadth of the Central Asian region.
• Some exposure to or knowledge of financial markets - forex, CFDs, or trading broadly - is preferred, though not a requirement for the right candidate.
• Comfortable picking up new systems quickly; experience with a CRM tool is good to have.
• Proactive and coachable - you ask the right questions, act on feedback, and are motivated by the idea of progressing from portfolio support to owning your own market.
• Genuinely curious about financial markets and eager to build expertise in a domain where there is real room to grow.

Axi's bag of delights

• 25 Annual Leave days per year
• 5 Paid Study Leave days per year
• 1 Paid Volunteer Day per year
• Health and Dental Insurance upon commencement for self and options to include dependents
• Quarterly wellbeing allowance

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Manager Interview (60 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions-whether in hiring, compensation, training, performance reviews, or termination-based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.