Outlet Manager - Flavours on Two

Tanqeeb; Abu Dhabi; On-site; AED 167,000 - 234,000; Full time

Job summary

Tanqeeb in Abu Dhabi is seeking an Outlet Manager to lead a restaurant team at Towers Rotana, ensuring top customer service and financial targets are met. You will schedule staff, train teams, and drive promotions while maintaining guest satisfaction and outlet standards.

The role requires hands-on leadership, attention to detail in service execution, and ongoing development of staff to sustain a high-quality hospitality experience.

Qualifications

• Scheduling staff according to forecast and staffing guidelines.
• Conducting regular training sessions with the assigned team.
• Evaluating performance and supporting development.
• Setting up the Food & Beverage outlet according to meal settings and hours.
• Welcoming and seating guests with Hostess assistance.
• Maintaining guest relations and outlet database.
• Ensuring cleanliness and maintenance standards.
• Participating in promotional activities.

Responsibilities

• Prepare schedules for all employees according to the forecast and within the staffing guide.
• Conduct regular training sessions in line with SOPs.
• Evaluate performance and support development and promotions.
• Responsible for timely setup of outlet per meal settings and hours.
• Handle welcome and seating of guests with Hostess.
• Maintain professional relationships with patrons.
• Establish and update database of regular guests.
• Tour outlet and related areas to ensure cleanliness and maintenance.
• Be actively involved in outlet promotions.

Skills

Scheduling

Training

Team leadership

Guest relations

Operations management

Promotions

Job description

Job description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

This position is based at Towers Rotana.

As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP's
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet's database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities