Outlet Manager

A Group; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

A Group is seeking an experienced Outlet Manager in Dubai to oversee daily operations of a hotel outlet. The role involves managing staff, ensuring guest satisfaction, monitoring performance, and maintaining service standards. Candidates should have experience in hospitality management and a strong focus on results. The manager will coordinate with hotel management and provide reports on operations, while enforcing high hygiene and service standards.

Responsibilities

• Manage daily operations of the hotel outlet (restaurant/café/service point).
• Supervise, train, and motivate staff to deliver high service standards.
• Ensure excellent guest satisfaction and handle guest feedback professionally.
• Monitor sales performance and achieve outlet targets.
• Oversee inventory control, ordering, and stock management.
• Maintain hygiene, cleanliness, and hotel service standards.
• Prepare reports on sales, operations, and performance.
• Coordinate with hotel management and other departments.

Job description

We are looking for an experienced, guest-focused, and results-driven Outlet Manager to oversee the daily operations of a hotel outlet and ensure excellent service standards and smooth operations.

Key Responsibilities

• Manage daily operations of the hotel outlet (restaurant/café/service point)
• Supervise, train, and motivate staff to deliver high service standards
• Ensure excellent guest satisfaction and handle guest feedback professionally
• Monitor sales performance and achieve outlet targets
• Oversee inventory control, ordering, and stock management
• Maintain hygiene, cleanliness, and hotel service standards
• Prepare reports on sales, operations, and performance
• Coordinate with hotel management and other departments