Organizational Change & Transformation XLT Lead

Tanqeeb; Abu Dhabi; On-site; AED 600,000 - 900,000; Full time

Job summary

DXC Technology is seeking an experienced Organizational Change & Transformation Lead to drive change management, stakeholder engagement, communications, adoption and organizational readiness for a large UAE technology transformation program. The role will ensure successful adoption of new technologies, processes and ways of working by delivering an integrated OCM strategy.

Responsibilities include leading the OCM and transformation strategy, conducting readiness assessments, managing senior

Qualifications

• 14+ years in organizational change, transformation or change management
• Experience leading OCM for large-scale technology/digital transformations
• Strong skills in change impact assessment, stakeholder mapping, communications, training, readiness and adoption
• Experience managing change across multiple functions, tech workstreams and stakeholders
• Executive stakeholder engagement, facilitation, communication and influencing capabilities
• Experience developing and tracking change adoption and readiness metrics/KPIs
• Ability to operate in multi-workstream, multi-vendor transformation environments
• Understanding of link between tech implementation, business process change and user adoption

Responsibilities

• Develop and lead the overall OCM and transformation strategy
• Conduct change impact assessments, readiness assessments and adoption planning
• Develop stakeholder engagement plans and manage engagement with senior leaders and business teams
• Define and execute integrated communications, engagement, training, and adoption plans
• Identify change impacts across people, processes, technology, roles, and ways of working
• Establish and manage a network of change champions
• Coordinate with program, HR, communications, training and technology teams
• Manage organizational readiness for major releases, deployments and go-live
• Monitor adoption, engagement, readiness and change effectiveness using KPIs
• Identify resistance and adoption risks and develop mitigation plans
• Ensure training needs are identified and learning interventions developed
• Provide leadership with reporting on readiness, adoption risks and required actions

Skills

OCM strategy

Stakeholder engagement

Change impact assessment

Communications planning

Adoption & readiness

Education

Bachelor's degree (Business/HR/Organizational Development)

Job description

Organizational Change & Transformation XLT Lead

DXC Technology | United Arab Emirates | On-site

Job Summary

DXC Technology is seeking an experienced Organizational Change & Transformation Lead to lead change management, stakeholder engagement, communications, adoption, and organizational readiness activities for a large-scale technology transformation program in the UAE.

The role will ensure that new technologies, processes, and ways of working are successfully adopted across the organization by developing and executing an integrated Organizational Change Management (OCM) strategy.

Key Responsibilities

• Develop and lead the overall OCM and transformation strategy aligned with program objectives and delivery milestones.
• Conduct change impact assessments, stakeholder analysis, readiness assessments, and adoption planning across impacted functions and user groups.
• Develop stakeholder engagement plans and manage engagement with senior leaders, business teams, technology teams, and other key stakeholders.
• Define and execute integrated communications, engagement, training, and adoption plans.
• Identify change impacts across people, processes, technology, roles, and ways of working and develop appropriate interventions.
• Establish and manage a network of change champions to support organizational adoption.
• Partner with program, business, HR, communications, training, and technology teams to ensure coordinated change delivery.
• Manage organizational readiness for major releases, deployments, transition activities, and go-live.
• Monitor adoption, engagement, readiness, and change effectiveness using defined KPIs and feedback mechanisms.
• Identify resistance and adoption risks and develop targeted mitigation plans.
• Ensure training needs are identified and coordinate the development and delivery of role-based learning interventions.
• Provide senior leadership with clear reporting on change readiness, adoption risks, stakeholder engagement, and required actions.

Required Experience

• 14+ years of experience in organizational change, transformation, or change management, including leadership responsibility on complex programs.
• Proven experience leading OCM for large-scale technology or digital transformation programs.
• Strong experience in change impact assessment, stakeholder mapping, communications, training, organizational readiness, and adoption.
• Experience managing change across multiple business functions, technology workstreams, and stakeholder groups.
• Strong executive stakeholder engagement, facilitation, communication, and influencing capabilities.
• Experience developing and tracking change adoption and readiness metrics/KPIs.
• Ability to operate effectively within complex multi-workstream and multi-vendor transformation environments.
• Strong understanding of the relationship between technology implementation, business process change, and user adoption.

Preferred Qualifications

• Bachelor's degree in Business, HR, Organizational Development, Communications, Psychology, or related discipline.
• Experience supporting major enterprise-wide transformation programs.
• UAE/GCC transformation experience is advantageous.
• Prosci, CCMP, APMG Change Management, or equivalent certification is preferred.
• Familiarity with ADKAR, Kotter, or other structured change management methodologies is advantageous.

Join DXC Technology and play a key leadership role in driving successful organizational adoption and sustainable transformation in the UAE.