Ophthalmology Clinic Front Desk Concierge

Sylvcare; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

SylvCare Talent is seeking a Front Desk / Receptionist for a prominent ophthalmology clinic in Dubai. You will greet patients, manage appointments, and support daily clinic operations with professionalism and discretion.

The ideal candidate communicates fluently in Arabic and English, has experience in medical settings, and demonstrates strong organizational and customer service skills. Knowledge of EMR or clinic management systems is advantageous.

Qualifications

• Experience in a medical clinic, hospital or healthcare facility in the UAE preferred.
• Excellent spoken and written Arabic and English.
• Professional, polished and presentable appearance.
• Strong communication and interpersonal skills.
• Experience with clinic management systems or EMR/appointment booking is a plus.

Responsibilities

• Welcome patients and visitors in a professional, warm and courteous manner.
• Manage front desk operations and organized patient flow.
• Handle phone calls, WhatsApp inquiries and patient requests.
• Schedule, confirm, reschedule and coordinate appointments.
• Register new patients and update information in the clinic system.
• Coordinate with doctors, nurses and other staff to minimize waiting times.
• Assist with basic billing and insurance-related administrative tasks.

Skills

Medical clinic experience

Arabic language

English language

Customer service

Front desk duties

Communication skills

Organizational skills

Tools

Clinic management software

EMR systems

Appointment booking systems

Job description

SylvCare Talent is seeking a Front Desk / Receptionist for a prominent ophthalmology clinic in Dubai. You will greet patients, manage appointments, and support daily clinic operations with professionalism and discretion.

The ideal candidate communicates fluently in Arabic and English, has experience in medical settings, and demonstrates strong organizational and customer service skills. Knowledge of EMR or clinic management systems is advantageous.